Scrum Master - Hybrid

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies. Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees are both rapidly growing— Are you next to join our team?

Mindex’s Software Development division is the go-to software developer for enterprise organizations looking to engage teams of skilled technical resources to help them plan, navigate, and execute through the full software development lifecycle.

Mindex is looking for a Scrum Master to help lead delivery of our agile teams. You should have excellent knowledge of the scrum framework, with all its artifacts and techniques. You’ll also need the ability to lead people, manage projects, and occasionally, facilitate change. This position may have direct reports. If you’re a strong communicator, a capable leader, and you’re invested in Agile frameworks, we’d like to meet you.

Essential Functions

• Manage each initiative’s scope, timeline, and cost with a focus on delivering value that will delight customers.
• Lead Release Planning, guide quarterly Program Increment Planning, coordinate sprints, lead retrospectives, and ensure that daily standups are effective for the team.
• Coach team members in agile frameworks and SDLC processes. Mentor teams to be self-organizing, self-managing, and self-disciplined.
• Facilitate internal communication and effective collaboration inside and outside the team.
• Present status updates regularly to managers, directors, and key customer stakeholders.
• Work with product owners to ensure a well-groomed, ready, and prioritized backlog.
• Facilitate discussion, decision making, and conflict resolution.
• Remove impediments.
• Guide the team to higher agile maturity at a sustainable pace in partnership with agile coaches.
• Build a trusting, open, and safe environment where problems can be identified and productively solved.
• Lead by example and be a servant leader.
• Hold regular one-on-ones with members of the team and your peers.
• In partnership with Engineering Leads and Delivery Managers, provide performance feedback, coaching, and professional development to scrum team member.

• Two or more years of experience in a Scrum Master role or equivalent experience
• Familiarity with enterprise software development
• Excellent knowledge of Scrum techniques, patterns, and practices (such as definition of ready, definition of done, user stories, acceptance criteria, INVEST, and Scaled Agile Framework)
• Demonstrated experience of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency.
• Excellent communication, servant leadership, and mentoring skills.
• Previous experience as a team lead is helpful but not required.
• Knowledge of other agile and lean software development approaches is helpful but not required.
• Scrum Master certification is a plus, but not required.

• Health insurance
• Paid holidays
• Flexible time off
• 401k retirement savings plan and company match with pre-tax and ROTH options
• Dental insurance
• Vision insurance
• Employer paid disability insurance
• Life insurance and AD&D insurance
• Employee assistance program
• Flexible spending accounts
• Health savings account with employer contributions
• Accident, critical illness, hospital indemnity, and legal assistance
• Adoption assistance
• Domestic partner coverage

Mindex Perks

• Tickets to local sporting events
• Teambuilding events
• Holiday and celebration parties

Professional Development

• License to Udemy online training courses
• Leadership training
• Growth opportunities

The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The range for this role is $90,000 - $140,000.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over, sponsorship of an employment Visa at this time.