Client Billing Specialist

**This position will train at our Mountlake Terrace Headquarters but will be moving to our newest Northgate Headquarters in December of 2024!**

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and give you applicable skills to use in your career? Do you like collaboration and being around a supportive team? You’ve come to the right place!

Who We Are:

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,500 providers throughout our twelve locations, and we are continuing to grow!

We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally.

About the role:

The Billing Specialist is responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers. Successful candidates will have excellent attention to detail, strong follow through, and has great communication and customer service skills. We encourage new ideas and creative process improvements that can make us a stronger team and company. Previous billing experience is not required!

Responsibilities include:

• Communicate with clients and Providers regarding insurance questions, partnering with them to ensure accurate insurance information is received while working to educate them about their financial responsibility.
• Verify and communicate insurance benefit information to all new clients.
• Complete daily claims submission, insurance billing and research and client ledger research.
• Process and post insurance and client payments.
• Collaborate with team members to meet billing department goals and daily tasks.

• Associates degree (preferred)
• Ability to communicate professionally, clearly, and effectively with clients, management, staff and providers
• Excited to grow with an expanding business
• Positive attitude and interest in learning new skills
• Basic understanding of health insurance
• Front desk or billing experience at medical, dental, or vision facilities (preferred)
• Monday-Friday schedule in-office

• We provide our full-time employees with:
• 75% coverage of health, dental, and vision insurance
• $21/hour
• 12 PTO days accrued annually
• 4 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

Job Type: Full-time

Salary: $21.00 per hour