Front Office Assistant-Whittier

What You'll Bring To The Team... • Answer phones and greet clients in a personalized, friendly, and inviting manner • Match clients with the best-suited tax professional for their needs • Schedule clients how they would like to be scheduled • Help to ensure all clients needs have been met during service both in person, over the phone or virtually • Maintain office cleanliness and organization of resources with team members• Other duties as assignedYour Expertise:• Experience working in a fast-paced environment• Previous experience in a customer service environment• Ability to multi-task• Strong organizational and time-management skills• Computer proficient with the ability to use Microsoft OfficeIt would be even better if you also had...• High school diploma or equivalent• Sales/marketing experience1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.