Job details

Oracle Fusion HCM and Taleo Support Engineer

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 30+ countries around the world. We currently have R&D centers in Ukraine, India, Poland, Spain, Slovakia, Canada, and our headquarters in the US. As we continue to expand globally, we are seeing India, the United States, Canada, Argentina, and Brazil rapidly evolve into key growth areas in the Miratech network. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work.

Job Description

Miratech is looking for a Oracle Fusion HCM and Taleo Support Engineer on a full-time basis remote to join our distributed team for US based client.

Responsibilities:

Provide advanced support according to SLAs for Oracle Fusion HCM and Taleo, resolving complex issues
Manage and configure modules including Core HR, Payroll, etc.
Handle user access management, security roles.
Diagnose, troubleshoot, and resolve incidents related to Oracle Fusion HCM and Taleo.
Perform root cause analysis and implement long-term solutions for recurring issues.
Work closely with Oracle Support to escalate and resolve critical issues.
Configure and optimize Oracle Fusion HCM and Taleo modules based on business requirements.
Collaborate with HR teams to gather requirements and provide technical recommendations.
Maximize efficient usage of standard functionality of Applications (Fusion, Taleo) with minimum of any kind of code customization required.
Develop, maintain, and optimize custom reports using OTBI, BI Publisher, and Taleo reporting tools.
Conduct training sessions for end-users on system functionalities and best practices.

Qualifications

5+ years of experience with Oracle Fusion HCM and Oracle Taleo.
In-depth knowledge of Oracle Fusion HCM modules (Core HR, Payroll, Talent Management, Compensation, Benefits).
Expertise in Oracle Taleo, including Recruiting, Onboarding, and Performance Management modules.
Proficiency in reporting tools such as OTBI, BI Publisher, and Taleo Insights.
Strong understanding of data security, user roles, and access management within Oracle Fusion HCM.
Excellent problem-solving and analytical skills with a proactive approach to issue resolution.
Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Experience with Jira or similar tools.

Nice to have:

Oracle HCM Cloud Certification.
Oracle Taleo Cloud Certification.

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Average salary estimate

$115000 / YEARLY (est.)

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$100000K

$130000K

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What You Should Know About Oracle Fusion HCM and Taleo Support Engineer, Miratech

Join Miratech as an Oracle Fusion HCM and Taleo Support Engineer and become a key player in driving digital transformation for some of the world's largest enterprises. In this full-time remote role, you'll be responsible for providing advanced support according to SLAs, tackling complex issues, and managing essential modules such as Core HR and Payroll. Your expertise will allow you to efficiently handle user access management and security roles while diagnosing and troubleshooting incidents related to Oracle Fusion HCM and Taleo. Working closely with Oracle Support, you'll escalate critical issues and ensure optimal configurations tailored to our client's unique business requirements. Collaborating with HR teams, you'll transform technical jargon into clear recommendations, guiding them on the effective usage of applications. With over 5 years of experience under your belt and a strong grasp of Oracle Fusion HCM modules, this is your opportunity to thrive in a flexible remote working environment that values relentless performance. Miratech's culture fosters professional growth with a range of development opportunities, giving you the chance to expand your skills while making a global impact. Enjoy competitive pay and benefits, social sustainability values, and the joy of working within a welcoming multicultural team. If you're looking to elevate your career and work on transformative projects from anywhere, this role is tailor-made for you!

Frequently Asked Questions (FAQs) for Oracle Fusion HCM and Taleo Support Engineer Role at Miratech

What are the key responsibilities of an Oracle Fusion HCM and Taleo Support Engineer at Miratech?

As an Oracle Fusion HCM and Taleo Support Engineer at Miratech, your key responsibilities include providing advanced support aligned with SLAs, managing and configuring essential modules like Core HR and Payroll, and troubleshooting complex issues. You’ll also collaborate with HR teams to gather requirements and implement innovative solutions while ensuring that all user access and security roles are handled seamlessly.