Community Manager

About Us

Monarch came out of private beta in early 2021. Since that time we have quickly become one of the premier ways to manage your financial life. Customers love the product and we have seen rapid, organic growth. Our users say that Monarch helps them feel more confident in their finances, and more confident in their financial future.

Our founding team consists of product-driven, serial entrepreneurs with multiple exits. Additionally, our CEO was one of the original creators of Mint.com and has a unique perspective on what is needed to meet consumers' needs in this market.

We are passionate about building a company, product and brand that both customers and employees love. We are well-funded by top venture firms and angel investors.

We founded the company as a fully-remote team (pre Covid!) and are open to applicants that live within a 5 hour time zone difference of US Pacific Time.

About the Role:

As a Community Manager, you'll be responsible for managing our Reddit community, engaging with our audience, and bringing customer feedback to the team. You'll also manage our Valued Contributors group and handle social media engagements, such as on Twitter, Meta, and other platforms. This role offers a unique opportunity to connect with our users and shape the Monarch Money community.

Key Responsibilities:

• Moderate and manage the Monarch Money subreddit, ensuring a positive and supportive environment for users to discuss their financial journeys.

• Engage with the community by answering questions, providing helpful information, and facilitating discussions.

• Manage the Valued Contributors group, fostering a sense of community among our top users and gathering valuable feedback.

• Create and schedule engaging content for our Twitter account, monitoring responses and interacting with followers.

• Collaborate with the marketing team to align social media activities with overall marketing objectives.

• Collect and analyze community feedback to inform product improvements and marketing strategies.

Ideal Candidate:

• Experience managing online communities, particularly on Reddit.

• Strong communication skills and the ability to engage positively with diverse audiences.

• Familiarity with social media management tools and analytics.

• Passion for personal finance and helping others achieve their financial goals.

• Self-motivated and able to work independently in a remote setting.

• Availability to monitor and respond to community interactions during peak hours.

Benefits 

• Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere.

• Competitive cash and equity compensation in a hyper growth, early stage company 🚀.

• Stipend to set-up your ideal working environment.

• Medical, dental and vision benefits (Full time US only).

• 401k (US only).

• Unlimited PTO.

• 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.