GTM Lead, Pre Sales

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Full customer lifecycle support is one of the most critical aspects of our business and PreSales roles have gotten more complicated as MongoDB has shifted to a multi product company. To continue to efficiently grow our consumption business, we need to be understand and address where customers get stuck through the product but also through our talented customer facing teams.

The role will be focused on optimizing the sales led customer journey as the customer evaluates our solutions and begins to build their apps on our platform. This position will uniquely offer the opportunity to assist in duplicating the incredible success of MongoDB Atlas to other parts of the Developer Data Platform, specifically Atlas Search and Atlas Vector Search. It will require working cross-functionally to build scalable and repeatable handoff processes within the Technical Presales organization (Solutions Architecture).

We’re looking for someone that can think holistically across teams, products and customer development cycles, and understand the customer value proposition in order to work closely across our go to market roles. 

Responsibilities include:

• Identify and facilitate the work to accelerate how customers evaluate our solution through demos, guidance in getting started, building technical champions and the handoff to onboarding
• Work cross functionally with Sales, Customer Success and Professional Services to develop processes that support customers rapidly adopting Search and Vector Search 
• Articulate trends and insights from working with the field teams as well as the customers and surface them to the Product and other GTM teams to inform our roadmaps
• Become a subject matter expert in Search, Vector Search and GenAI Go to Market to build the enablement content that will be used to train the field 
• Embody MongoDB’s core values in our interactions with internal teams and customers

As an ideal candidate, you will have

• 3-5 years experience in technical presales covering a highly technical product; strong technical background required
• Familiarity with search technologies (Lucene, Elastic, Solr, OpenSearch, Algolia,, or similar)
• Knowledge of LLMs, embedding models, RAG architectures, and the emerging AI tech stack
• Experience building and facilitating enablement programs
• Has played a key role in transformational programs within their organization
• Ability to ideate, design and execute a plan with cross functional partners 
• Can communicate in a clear and concise manner
• Ability to build strong cross functional partnerships across the company
• Experience analyzing data and charts to mine for actionable insights
• Excellent presentation and interpersonal skills

You may also have

• Experience in database technologies, such as ability to write SQL or MongoDB Query Language
• Experience with cloud providers and managed services 
• Software development experience or the ability to code in modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc)

What you will learn

• The rapidly growing MongoDB product suite including core database server, Atlas (fully managed cloud database service), the Atlas Developer Data Platform including Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, Atlas for the Edge, Realm, Charts, and Atlas Streams Processing
• How to work in a highly visible go to market team working in a consumption business
• Cross-functional skills from marketing, product, sales, solutions architecture, engineering, technical support, business operations, analytics, and more

This role will be based out of our New York City office with expectation to be in-office 3 days per week. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.