Senior site reliability

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure.Atlas allows customers to build anywhere on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.The MongoDB Cloud Team is a diverse collection of individuals working together to provide MongoDB in the cloud at global scale.The Cloud Team is responsible for several services including MongoDB Atlas - our database as a service offering and fastest growing product, MongoDB Realm- our serverless platform offering that allows developers to build apps on MongoDB without managing any infrastructure, and our newest offering, Atlas Data Lake.The Cloud Site Reliability Engineering Team designs and builds the global infrastructure on which we deploy our services.As our customers grow and globalize, our services must satisfy demands for low-latency requests around the globe, and comply with various data sovereignty requirements.The SRE Team’s mission is to build this increasingly complex infrastructure, while continually lowering the operational burden associated with it, and increasing our internal visibility into the health of the system.We are strong believers in infrastructure-as-code and self-healing systems. The SRE Team is fully integrated with all the other Cloud teams, and the teams work closely together with a soft and traversable boundary between their areas of responsibility.This role can sit in our NYC HQ, Austin, or remote from any Eastern or Central Time location. When based in an office, we provide hybrid work accommodation.Responsibilities• Design and build the infrastructure for a global cloud service that comprises hundreds of thousands of MongoDB clusters, processes a billion metrics per day, and replicates tens of billions of database writes to our backup service• Design, implement, and troubleshoot the automation and monitoring of services that seamlessly spans the globe - including several cloud providers• Become an expert in infrastructure performance, helping us optimize from the application level all the way through the firmware• Build for resilience. Our goal is that nobody’s pager goes off, ever. Are we there yet? No. Are we really close? Very. While we work on that - participate in a weekly on-call rotation• Improve our infrastructure capabilities, optimizing for cost, simplicity, and maintainabilityRequirements• You have experience running a mission critical service at scale• An understanding of information security issues• Firm grasp of at least one modern programming language, beyond basic scripting• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)• Bachelor’s degree in Computer Science or equivalent experience• Experience writing automation tools & eagerness to "automate all the things"Nice to haves• Experience building large applications from scratch, complete with CI / CD infrastructure• Experience in networking, security, hardware or OS performance tuning• Experience with at least one of the major cloud providers (Amazon Web Services, Google Compute, Microsoft Azure)• Experience managing kubernetes clusters or some other container orchestration infrastructure• Experience with observability of large scale distributed systemsWhat's in it for you• Generous compensation package (top-range salary : we pay in the top 95% percentile and our package includes equity and generous benefits)• Opportunities to learn on the job (time to up skill in new technologies)• High level of independence in your day to day workLast updated : 2024-09-14