Job details

Product Support Representative

Monroe Tractor is seeking a Product Support Representative with experience in heavy equipment to build customer relationships and support their equipment needs.

Skills

Customer service skills
Independent work ethic
Teamwork
Communication skills
Computer proficiency

Responsibilities

Assist customers by asking questions and listening carefully to their responses.
Explain product performance, application, and benefits to customers.
Resolve customer product issues.
Address any customer complaints or concerns and come up with acceptable solutions.
Successfully increase profit and productivity in parts and service market shares.

Education

Experience in heavy equipment construction and/or agriculture industry
Sales experience

Benefits

Medical, Dental & Vision Insurance
401K Plan + Match
Competitive Paid Time Off Policy
Short/Long Term Disability
Annual Reviews
Generous Incentive Plans
Frequent Industry Training

To read the complete job description, please click on the ‘Apply’ button

Monroe Tractor Glassdoor Company Review

3.6

Monroe Tractor DE&I Review

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CEO of Monroe Tractor

Janet Felosky

Approve of CEO

By Monroe Tractor

To do what’s right for our customers by doing what’s right for each other. Monroe Tractor and the people we support are about so much more than equipment and service. We’re about hard work, tradition and most of all family.

4 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

51-200

LOCATION