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Product & Design Program Manager

The Opportunity

We’re looking for a Product & Design Program Manager to be the organizational engine behind Monstro’s product and design efforts. You’ll work closely with design, product, and executive leadership to ensure that every project — from consumer features to institutional tools — moves forward with clarity, alignment, and urgency.

This is a high-visibility, high-impact role for someone who thrives on structure, accountability, and precision. You’ll run point on documentation, timelines, ticketing, and communication — ensuring we hit our goals and deadlines without letting anything fall through the cracks.

The ideal candidate is proactive, relentlessly organized, and passionate about creating operational excellence in fast-paced, ambiguous environments. You don’t just take notes — you create clarity. You don’t just schedule — you drive progress. If you’re excited to be the steady hand keeping a cross-functional team focused and firing, we’d love to meet you.

About Monstro

Monstro, headquartered in New York City, is an innovative AI-enhanced fintech company redefining personal finance management through a global financial platform.

For individuals, our platform provides a comprehensive view of their financial, legal, and tax life, delivering actionable insights, tailored recommendations, and the ability to take direct action.

For financial institutions, Monstro unlocks unparalleled access to personalized customer data and insights. Leveraging Monstro’s data-driven approach allows institutions to maximize revenue, boost customer retention, and attract new clients while lowering acquisition costs. By efficiently servicing clients across all wealth tiers and providing direct, actionable solutions, Monstro is transforming the financial services landscape.

We are democratizing access to high-quality financial advice, enabling institutions to optimize operations, empower their clients, and achieve measurable growth in an evolving digital economy.

Responsibilities

Execution & Organization

  • Create and maintain tasks, tickets, and action items across Notion, Jira, and other platforms

  • Document product and design working sessions with clear summaries and next steps

  • Drive day-to-day execution of projects by keeping everyone focused and aligned

Project & Program Management

  • Maintain an organized, living roadmap and timeline for product and design deliverables

  • Flag blockers and risks early, offering solutions and alternatives

  • Ensure that team members are accountable to their commitments and deadlines

Design Team Coordination

  • Track and communicate the daily progress of the design team

  • Act as a liaison between design and leadership to surface needs, updates, and asks

  • Review in-progress work for alignment with documentation and broader goals

Documentation & Consistency

  • Maintain detailed, up-to-date documentation across product specs, personas, and user flows

  • Ensure consistency and clarity across all product and design-related documentation

  • Help refine and source content when needed to keep things clean and aligned

Qualifications

Experience & Skills

  • 2–5 years of experience in product operations, program/project management, or design ops

  • Strong familiarity with tools like Notion, Jira, Figma, Google Docs, and Slack

  • Experience supporting cross-functional product/design teams in fast-paced environments

  • Exceptional written communication and documentation skills

  • A track record of driving execution, creating accountability, and delivering on deadlines

Soft Skills & Mindset

  • Detail-obsessed and organized — you don’t let things slip through the cracks

  • Proactive and assertive — you follow up, follow through, and hold others accountable

  • Comfortable working directly with executives and translating high-level ideas into action

  • Able to manage multiple streams of work and shift gears quickly without losing clarity

  • Motivated by Monstro’s mission and excited to build systems and processes from the ground up

Why Monstro?

  • Transformative Opportunity: Be at the forefront of fintech innovation, leading the development of cutting-edge AI-powered technology.

  • Credibility and Impact: Build a platform trusted by global financial institutions and accessible to millions of individuals worldwide.

  • Collaborative Leadership: Join a highly accomplished executive team with a proven track record of scaling startups to successful exits.

  • Ownership and Growth: Earn significant equity in a mission-driven company, shaping the future of personal finance and financial technology.

  • Mission-Driven: Help democratize access to high-quality financial advice, empowering individuals and institutions alike.

Apply Today

If you’re a visionary leader with deep technical expertise and a passion for transforming the financial services landscape through AI and innovation, we’d love to hear from you.

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product & Design Program Manager, Monstro (FL)

Are you ready to take your career to the next level as a Product & Design Program Manager at Monstro in vibrant New York City? We’re seeking someone who's not just organized but passionate about driving progress in our innovative AI-enhanced fintech environment. In this high-impact role, you’ll be the glue that holds the product and design efforts together, ensuring that every project, from consumer features to tools for financial institutions, progresses seamlessly. You’ll work closely with cross-functional teams and executive leadership, keeping everyone aligned and focused. If you thrive in fast-paced settings and enjoy creating operational excellence, this is the place for you! Your day-to-day will involve managing documentation, timelines, and communication, ensuring no detail slips through the cracks. You’ll create clarity through structured meetings, document product specifications, and keep an organized roadmap on track. As a candidate with 2–5 years of experience in product operations or project management, you will use your strong familiarity with tools like Notion, Jira, and Figma to ensure everything runs like a well-oiled machine. Join Monstro and help us redefine personal finance management, all while enjoying the entrepreneurial spirit of a team passionate about democratizing access to financial insights.

Frequently Asked Questions (FAQs) for Product & Design Program Manager Role at Monstro (FL)
What are the core responsibilities of a Product & Design Program Manager at Monstro?

The core responsibilities of a Product & Design Program Manager at Monstro include creating and maintaining tasks across various platforms, documenting design working sessions, driving the day-to-day execution of projects, and tracking the design team’s progress. This role is crucial in ensuring accountability and clarity across the product and design deliverables.

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What qualifications are required for the Product & Design Program Manager position at Monstro?

To qualify for the Product & Design Program Manager position at Monstro, candidates should have 2–5 years of experience in product operations or project management, strong communication skills, and familiarity with tools such as Notion, Jira, and Figma. Being detail-oriented and proactive in a fast-paced environment is vital to thriving in this role.

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How does Monstro support innovation in personal finance as a Product & Design Program Manager?

Monstro is dedicated to transforming personal finance through an AI-enhanced platform. As a Product & Design Program Manager, you will play a pivotal role in driving innovation by ensuring that product and design projects align with our goals and contribute to creating actionable insights for individuals and financial institutions.

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What skills make a successful Product & Design Program Manager at Monstro?

Successful candidates for the Product & Design Program Manager role at Monstro possess exceptional organizational and documentation skills, the ability to maintain clarity, and a proactive mindset. They must be comfortable working with executives, managing multiple projects, and translating broad ideas into actionable plans.

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What opportunities for growth exist at Monstro for a Product & Design Program Manager?

At Monstro, there are numerous growth opportunities for a Product & Design Program Manager, including the potential for significant equity and a chance to shape the future of fintech. You will have the opportunity to work closely with an accomplished executive team and contribute to a mission-driven platform that democratizes financial advice.

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Common Interview Questions for Product & Design Program Manager
Can you describe your experience with project management tools like Jira and Notion?

In your response, highlight specific projects where you've successfully utilized tools like Jira and Notion for task management, documentation, and team collaboration. Share how these tools helped streamline your workflow and kept the team aligned on goals.

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How do you ensure effective communication among cross-functional teams?

Discuss your strategies for promoting clear communication, such as regular check-ins, progress updates, and shared documentation practices. Emphasize the importance of setting up structured meetings and fostering an open dialogue for feedback.

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What steps do you take when a project faces obstacles?

Explain your approach to identifying and flagging blockers early, whilst remaining proactive about seeking solutions. Providing examples of past experiences where you successfully navigated challenges will demonstrate your problem-solving skills.

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How do you prioritize tasks in a fast-paced environment?

Share your methods for prioritizing tasks based on urgency and impact, including how you assess project timelines and resource availability. Give examples showing your ability to shift focus when required while maintaining clarity on objectives.

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How do you maintain detailed and organized documentation?

Discuss your personalized approach to documentation, such as using templates, maintaining consistent formats, and ensuring updates are made promptly. Providing examples of effective documentation strategies you've implemented in past roles will strengthen your answer.

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Can you explain how you motivate team members to meet deadlines?

Detail strategies you’ve used to create accountability and encourage team members to meet commitments, such as mutual check-ins, setting clear expectations, or creating a motivational team atmosphere. Incorporating examples will add credibility to your answer.

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What is your experience in liaising with design teams and executive leadership?

Talk about your role in facilitating communication between design and leadership, how you gather feedback from both ends, and your experience in translating complex ideas into actionable items. Highlighting specific interactions will add value to your response.

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How do you handle conflicting priorities within a project?

Discuss your methods for managing conflicting priorities, including stakeholder engagement and negotiation techniques. Show how you align the team's focus with organizational goals and keep everyone on track despite challenges.

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What makes you excited about working in fintech as a Program Manager?

Convey your passion for fintech and why you are motivated by Monstro’s mission to democratize financial advising. Reference any prior experiences in the industry and how they have fueled your enthusiasm for this role.

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How would you approach creating a living roadmap for product deliverables?

Describe your strategic process for creating and maintaining a roadmap, focusing on collaboration with team members, regularly updating deliverables based on feedback, and ensuring alignment with broader company objectives to drive project success.

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Full-time, on-site
DATE POSTED
April 11, 2025

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