Telesales - Outbound Sales Associate

Telesales Outbound Sales Associate

Location: Morgantown,

Are you a "people person" who enjoys forming relationships with customers to ensure they have precisely what they are seeking?

How You Will Make an Impact?

The Telesales - Outbound Sales Associate will generate sales for Morgan Truck Body by making outbound sales calls based upon company-supplied leads or answering customer inquiries in a fast-paced environment. The goal is to promote business growth by expanding the Morgan Corporation's customer base. The Telesales - Outbound Sales Associate must be able to understand the customer's requirements in a short time and present solutions that meet their needs. In addition, patience and understanding to deal with customer feedback and complaints are key to success in this role.

The Nuts and Bolts

Make outbound calls (and answer incoming calls) to existing customers and cold call prospective customers to promote sales of Morgan truck bodies and Morgan's Bailment program.

Using scripts to provide information about product's features, prices etc. and present their benefits as it relates to Morgan's Bailment Program and truck bodies.

Ask pertinent questions to understand the customer's requirements

Persuade the customer to buy by demonstrating how Morgan products meet their needs

Record the customer's information accurately in a computer system, using our quoting tool and web site.

Deal with complaints or doubts to safeguard the company's reputation

Go the "extra mile" to meet sales quota and facilitate future sales

Keep records of calls and sales and record useful information

Other duties, as assigned.

Required Credentials

• Minimum of an Associate Degree; Bachelor's Degree preferred.
• Proven outbound calling experience in an inside sales or customer service role.
• Proven track record of successfully meeting sales quotas preferably over the phone.
• Persistent and results oriented and skilled in negotiation and dealing with complaints. Patient and able to handle customer rejection.
• Excellent phone etiquette. Well organized with solid communication and presentation skills.
• Proficient in English.

Preferred Credentials

• Truck van body construction knowledge, a plus

• Excellent computer skills, especially Word, Excel and Outlook

• AS400 or JD Edwards experience, a plus

You Must Be Able to

Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.

How We Make an Impact

As the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more!

Our shared values are the foundation upon which Morgan does business:

• Appreciating the people who make our success possible.
• Acting with integrity in all we do.
• Delivering results for our customers.
• Bringing an unbridled passion for our products.

Some of Our Total Rewards

We offer big company perks with small company culture:

• Comprehensive benefits package including Medical, Dental, Vision, and Life
• 401K with Company Match
• Tuition Reimbursement

• Paid holidays and increasing vacation time with years of service
• Generous Footwear, Eyewear, and Safety Equipment Discount Program
• Paid Job and Leadership Development training

Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by Federal, State or Local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Whether you are just beginning your career or taking the "next step," please visit our careers page - https://www.morgancorp.com/careers .

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