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Case Aide

Job Title: HS/PRS Case Aide

Department/Program: ORR/HSPRS

Work location: 2 days per week in Office in Federal Way, WA

Schedule: M-F, 9am - 5pm (Flexible schedule)

Hours per week: 5/40

Salary: $23.40/hr. - $24.89/hr.

FLSA status: (non-exempt/hourly)

Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited

non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:

Nonviolence: providing physical, emotional, social, and moral safety for all.
Emotional Intelligence: managing feelings well for the care of others and self.
Social Learning: practicing the utmost respect for the ideas of everyone.
Democracy: having shared decision-making whenever possible.
Open Communication: saying what we mean without being mean as we say it.
Social Responsibility: ensuring teamwork that includes everyone’s contributions.
Growth and Change: co-creating transformation for a hopeful future.
Equity: ensuring that all feel included and have what they need to survive and thrive

Position/Job Summary:

The Case Aide works closely with the Case Management team in order to facilitate completion and follow up of referrals made for our clients.  This includes contact with sponsors and minors to provide information of resources, help them with referrals and follow-ups. This position will collaborate with and provide direct support to the case management team.

Position/Job Duties and Responsibilities:

Research community resources, screen and identify organizations that serve immigrant youth, and ensure comprehensive documentation of all communication and support services provided to the clients of Morrison HSPRS program.
Work directly with the case management team and Resources Coordinator to ensure that services provided to immigrant youth are in accordance with expectations, policies and procedures determined by the Office of Refugee Resettlement (ORR).
Assist clients to access culturally relevant community services, providing referrals and assistance with completing applications and referral forms.
Assist with creating, filing, closing and overall daily maintenance of client records.
Works closely with the case management department providing support to the case managers and case workers with making referrals for our clients.
Days and hours of work might change or need to be adjusted to support the needs of the program
Identify appropriate community resources, ensuring they are culturally and linguistically appropriate
Send mail, email and schedule appointments for families, as needed, on behalf of the Case Manager.
Support in other key areas of the program, as needed
Complete Mandated Reporter responsibilities in accordance with local state requirements when there is knowledge or suspicion that a child’s safety may be at risk
Complete all other tasks as delegated by the Resources Coordinator or Program Director
Other duties as assigned.
Participate in the practice and continuing implementation of the Sanctuary Model.
Other duties as assigned to ensure successful operation of program/department

Competencies:

Communicate clearly and effectively, orally and in writing in English
Applicable federal and state laws
Administer policies, procedures and programs
Interpret information, utilize critical thinking and explain concepts to others
Maintain effective working relationships with agency employees at all levels and the general public
Define and resolve moderately complex problems
Able to provide culturally-appropriate care
Able to hold each other and yourself accountable to the diversity and uniqueness of all individuals within Morrison, our clients and our community stakeholders (All positions).

Required Position Qualifications:

High School diploma or equivalency
Bi-lingual in Spanish and English, written, read and verbal
One year of experience working in a social service environment
One year of experience in a professional office environment
Child Welfare and or case management experience
Attained age 21 years or older before first day of employment in position (ORR)
Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
Participate in staff development, in-services, and training related to equity and inclusion in the workplace; model appropriate behaviors; develop, recommend, and implement improvements to business practices with awareness and understanding of the impact in a trauma-informed and culturally diverse organization.

Preferred Position Qualifications:

ORR experience
Knowledge of Federal, State and agency regulations.
Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:

Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
Able to pass a comprehensive criminal history background investigation
40 hours of required training per year

Physical demands and work environment:

Visual acuity allowing for analysis of written data.
Ability to provide visual and auditory supervision of youth outdoors and indoors during activity.
Manual dexterity allowing for operation of routine office equipment (computers, telephone, fax, copy machine, typewriter, calculator, etc.)
Physical dexterity allowing for reaching, stooping, and repetitive motion of wrist, hand or fingers.
Ability to remain calm and emotionally available in an environment serving youth who have experienced trauma.

We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.

In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.

Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.

Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).

If your personal values align with our agency's vision and dedication to serving youth and families, please submit your résumé, application, and cover letter to www.morrisonkids.org/careers

Morrison Child and Family Services Glassdoor Company Review

3.1

Morrison Child and Family Services DE&I Review

3.7

CEO of Morrison Child and Family Services

Drew Henrie-McWilliams

Approve of CEO

By Morrison Child and Family Services

Morrison Child and Family Services provides a comprehensive range of mental health, substance abuse, juvenile justice, and prevention services. Each year we touch the lives of more than 5,000 children and their families who are struggling with phy...

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FUNDING

Nonprofit

DEPARTMENTS

Other

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Civic & Social Services

TEAM SIZE