Senior Sales Operations Manager (f/m/d)

At Moss, we help companies spend smarter. We’re a place where aspiring, adaptable quick-thinkers thrive, and we’re set to become the next leading spend management platform in the European FinTech industry.

Our Revenue Operations team is seeking a Senior Sales Operations Manager (f/m/d).

Reporting directly to the VP of Revenue Operations, you will be responsible for the definition and execution of the commercial strategy and Sales tactics. With access to Moss’ leadership teams, this is an exciting opportunity to shape Moss’ commercial vision and strategy and ultimately, our success.

Your responsibilities

Here's a bit more on what you can expect to be doing day-to-day:

• Sales Operations Strategy – You will be responsible for defining and executing the sales operations roadmap. This includes developing and implementing processes that enhance sales productivity, streamline operations, and align with broader business goals in a SaaS environment.

• Data-Driven Insights – You will analyze sales data to identify trends, regularly report on sales performance metrics and deliver actionable insights to the sales leadership team. You’ll also work closely with Finance and FP&A teams to set accurate sales forecasts, revenue targets, and budgets.

• Sales Process Optimization – You will collaborate closely with sales leadership to refine sales processes, identify bottlenecks, and drive operational efficiencies. You'll ensure the right tools and technologies support the sales team's needs, regularly assessing their effectiveness. This includes hands-on work with Salesforce CRM to set up reports and update sales workflows.

• Cross-Functional Collaboration – You will partner with departments like Product, Finance, and Marketing to ensure alignment on go-to-market strategies and to streamline cross-team workflows in order to optimize the customer journey.

• Reporting & Communication – You will manage regular and ad-hoc sales performance reports, presentations, and meetings to keep the Executive Team and other key stakeholders informed of sales operations performance and key strategic initiatives.

About you

We think you’ll need the following experience and qualifications to succeed in this role:

• Proven experience in a Revenue or Sales Operations role, with a particular focus on sales process excellence within a B2B SaaS environment.

• Robust data analytics skills (e.g., in excel, tableau). Knowledge of SQL is a plus.

• Proficiency with Salesforce and other commonly used commercial tools.

• Fluency in English, knowledge of German is a plus.

In addition, here are the skills and attributes we are looking for:

• Strategic Thinker - You are proactive in pinpointing trends, obstacles or improvements. You translate these trends into data driven, go-forward strategies designed to maximize revenue.

• Customer Focused - You use your passion for deeply understanding customers to identify how we can improve our commercial efforts, proposing tools, training and resources to aid the commercial teams performance.

• Impact Oriented - You prioritize your workload effectively and you are aware of how and where to seek guidance when priorities are unclear. You initiate and run projects that identify shortcomings and achieve the greatest positive impact.

• Adaptive Communicator - You are adept at communicating with all levels of seniority and across all departments, and at understanding your target stakeholder group and their desired outcomes. You’re able to alter your communications to drive best possible outcomes.

• Team Oriented - You give regular and constructive feedback to colleagues to improve your working relationship and help them grow. You have an appreciation for the bigger picture and how both yours and others successes contribute towards the success of Moss.

Our offer

We believe the greatest benefit we can offer you is the opportunity to develop your skills and progress your career - we’d like to help you on that journey. Here's what else you can expect:

• An attractive compensation package, including our company stock option plan

• An annual learning budget of 600 euros

• Unlimited access to our mental health and wellbeing offering, including 1-on-1 coaching sessions

• An Urban Sports Club membership

• 3 months work from abroad

About Moss

Moss is a SaaS scale-up business founded in Berlin. In the last years, we have built a passionate team of circa 250 people from 40+ nationalities in 6 offices across Europe.

To date, we help over 3000+ businesses in Germany, Netherlands and the UK to spend smarter. Our leading spend management solution encompasses corporate cards, invoice management, employee cash reimbursements and controlling modules that help finance teams save thousands of hours in manual data processing and gain complete control while enabling their teams.

Moss has raised a total of €180 million in funding and is backed by renowned tech investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures and A-Star.

Not only do we embrace and celebrate the diversity of our customer base, but we also strive to do the same for our growing team. At Moss, we offer equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, or other class protected by applicable law.

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