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Our client is looking for a Field Service Technician for a 3-month contract in Van Nuys, CA 91405.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future...
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
• 5 years of related desktop and/or deskside support experience
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Reimaging and updating O/S experience
• Printer Break-fix experience and Deskside Customer Service Support Experience
• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• CompTIA A+
• POS Installation experience a plus, including mounting equipment on various surfaces, tile, stainless steel, wood, etc
• Printer Break fix/Repair is a plus
What You Will Be Doing
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
• Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Maintain good customer focus meeting deadlines and service level agreements (SLAs