VoIP/Telecom Analyst

Job DescriptionOur client, which is a leader in orthodontic and dental partnerships, is looking for a VoIP Support Analyst to join their networking team to help with user set up, ticketing, and VoIP troubleshooting. You will also occasionally help out on VoIP related projects and acquisitions.They are in the middle of a migration from Cisco Call Manager to Cisco WebX Calling, so having experience with both legacy Cisco VoIP equipment and WebX is nice to have. The ideal candidate is strong with Cisco Call Manager, Cisco UCCX, Cisco Unity, Content Center, and Cisco WebX. If you have strong documentation and processes skills that is a huge plus!This is a fully remote role but must be in one of their hirable states (Texas is ideal). Slated as a 3–6-month contract, pay rate is flexible $40-50/hr.Required Skills & Experience• Proven experience with:• Cisco Call Manager• Cisco UCCX• Cisco Unity• Cisco WebX• Prior knowledge of any VoIP/call center technology is ideal – TalkDesk and/or G12.• Experience with remote desktop support.The Offer• 3 – 6 Contract – $40-50/hr.• Remote.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.