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Associate Manager, Customer Success Managers - SMB
Motive empowers physical operations teams with tools for safety, productivity, and profitability. They are looking for an Associate Manager to lead a team of Customer Success Managers focused on customer satisfaction and retention.
Skills
- Team management
- Customer-facing experience
- Sales and business operations collaboration
- Time-management and prioritization
- Strong presentation and negotiation skills
Responsibilities
- Develop a world-class customer success organization
- Lead a team to deliver value and engage with customers
- Drive exceptional customer retention and renewal rates
- Identify expansion opportunities and support successful closures
- Resolve customer escalations and ensure satisfaction
Benefits
- Hybrid work model
- Equal opportunity employer
- Diverse and inclusive workplace
To read the complete job description, please click on the ‘Apply’ button
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By
Motive
Motive provides technology to enhance safety, productivity, and profitability for over 120,000 businesses in various industries, while fostering a culture of excellence and inclusivity for impactful work.
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BADGES 
CULTURE VALUES
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Mission Driven
Rapid Growth
Passion for Exploration
Empathetic
Feedback Forward
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
401K Matching
Life insurance
Maternity Leave
Paternity Leave
Paid Holidays
Paid Time-Off
Performance Bonus
Social Gatherings
Some Meals Provided
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 1, 2024
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Life insurance
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Performance Bonus
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