Senior Employer Relations Business Partner

As a Senior Employer Relations Business Partner at Motive, your primary responsibilities include acting as a key contact for employee relations, conducting varied investigations, managing cases with timely resolutions, and facilitating the open-door process. You will also collaborate with Legal and HRBPs to enhance ER processes and potentially participate in mediation and dispute resolution.

To qualify for the Senior Employer Relations Business Partner role at Motive, candidates should possess a Bachelor's degree or equivalent work experience, along with at least 5 years in the HRBP domain and 3 years focused on employee relations or labor relations. Strong conflict management skills and communication abilities are also essential.

In this role, the Senior Employer Relations Business Partner contributes to employee experience by ensuring fair and neutral handling of concerns and complaints. By facilitating resolutions and promoting open communication, you will help create a more positive work environment and uphold workplace rights.

Essential skills for the Senior Employer Relations Business Partner role at Motive include effective conflict management, strong communication skills, and a solid understanding of employee rights and employment laws in Pakistan and India. This foundation is critical for carrying out investigations and resolving employee concerns appropriately.

At Motive, the work environment for a Senior Employer Relations Business Partner is hybrid, blending remote and in-office work. The company values diversity and fosters inclusivity, creating a respectful and collaborative atmosphere for all employees.

When answering this question, focus on providing specific examples of previous situations where you successfully managed employee relations challenges, the steps you took to investigate, and the outcomes that resulted. Be sure to highlight your thought process and how your actions benefited both the employee and the organization.

In your response, explain your approach to maintaining impartiality during investigations. Discuss methods you use to gather facts, the importance of confidentiality, and how you ensure all parties involved feel heard. Showing your commitment to fair processes is crucial.

Share specific conflict resolution strategies, such as open communication, mediation techniques, and involving third parties when necessary. Highlight successful instances where your approach led to positive resolutions to illustrate your effectiveness.

Discuss your methods for staying informed about changes in employment laws, such as attending workshops, subscribing to professional associations, or utilizing legal resources. Emphasize the importance of compliance and its impact on employee relations.

Outline a specific challenging investigation, the complexities involved, the actions you took, and the final resolution. Highlight how you navigated sensitivities and ensured all parties were treated fairly.

Explain your belief that effective communication is a cornerstone of successful employee relations. Discuss how transparent communication can help prevent misunderstandings and foster a culture of trust and respect within the workplace.

Provide insights into your organizational skills and prioritization techniques. Explain how you ensure timely follow-ups and maintain detailed records for each case, which helps streamline your workload.

Share strategies you use to address resistance, such as emphasizing the importance of the investigation, maintaining professionalism, and highlighting the benefits of cooperation. Focus on how you work to demonstrate trust and understanding.

Showcase your interest in the role by discussing your alignment with Motive’s values, such as promoting employee well-being and fostering an inclusive work culture. Highlight specific aspects of Motive’s mission that resonate with you.

Discuss concrete steps you would take to support diversity and inclusion, such as promoting awareness, implementing training programs, and ensuring diverse perspectives are considered in decision-making processes. Illustrate with past examples where possible.