Motive empowers operations with tools to enhance safety, productivity, and profitability. They are seeking a Lead Technical Support Engineer to provide expert-level support and guidance to the Technical Support team.
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Skills
Technical support experience
Excellent communication skills
Analytical skills
Problem-solving
Collaborative teamwork
Responsibilities
Diagnose and troubleshoot complex technical issues
Mentor and train Technical Support Engineers
Collaborate with cross-functional teams
Drive continuous improvement in technical support processes
Create and maintain technical documentation
Education
Bachelor's degree in a relevant field
Benefits
Work-life balance
Professional development opportunities
Diverse and inclusive workplace
Remote working options
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Motive provides technology to enhance safety, productivity, and profitability for over 120,000 businesses in various industries, while fostering a culture of excellence and inclusivity for impactful work.