Claims Assistant (6 Month Contract)
Under the supervision of the Support Supervisor, the entry-level Claims Assistant is responsible for supporting processes for the claims department. Key responsibilities include keying provider invoices, repricing outpatient hospital claims, auditing pre-check registers, and mailing checks, EOBs and various letters to providers.
Technical Skills:
· Communicates clearly and concisely, with sensitivity to the needs of others
· Maintains courteous, helpful and professional behavior on the job; displays a willingness and ability to be responsive in a warm and caring manner to all customer groups; consistently cooperates and supports organization in problem solving issues; will support the success of the entire team; establishes and maintains effective working relationships with co-workers
· Follows all Policies and Procedures and HIPAA regulations
· Maintains a safe working environment
· Maintains the confidentiality of all company procedures, results, and information about participants, clients, providers and employees
· Establishes and maintains effective working relationships with co-workers
Process Skills:
Clerical
o Key various types of invoices into claims system
o Reprice inpatient and outpatient hospital claims
o Mail reject and denial letters to providers
o Review weekly pre-check registers
o Prepare provider checks and EOBs for mailing
o Assists with phone coverage
o Special projects as assigned
Behavioral Skills:
· Communicates by way of the telephone with participants, customers, vendors and staff
· Operates a computer and other office productivity machinery, such as a calculator, copy machine, fax machine and office printer
· Remains stationary for extended periods of time
· Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects
· Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy
· Occasional reaching to retrieve shelved items
Certification:
· Education/Experience – Educational requirements include a high school diploma or equivalent.
· Minimum of one year of previous office experience required
· Familiarity with health insurance processes or medical billing is strongly preferred
· Requires strong knowledge of current computer technology, including the use of computers; Intermediate level of knowledge and proficiency with associated software, including Word, Excel and Outlook. Experience with mail merge is preferred. Working knowledge of health insurance is helpful.
· Skilled in establishing and maintaining effective working relationships with co-workers and clients
· Skilled in problem resolution; recommends suggestions to increase accuracy and/or efficiency
· Detail oriented with strong analytical skills
· Ability to work independently, seeking supervision as needed
· Ability to communicate professionally, clearly and effectively, verbally and in writing
· Ability to effectively fulfill all functions of the position
No substantial exposure to adverse environmental conditions is expected
Moderate pressure to meet scheduled appointments and deadlines
Job Type: Full-time
Salary: $18.00 per hour
Schedule:
Work setting:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Work Location: In person
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