This position works under supervision as part of a functional team leading Global Capital Markets’ Administrative Account Review process which may include some or all aspects of periodic account reviews, quality control, and/or exception monitoring and resolution.
The Administrative Account Review functional team is responsible for supporting Global Capital Markets’ commitment to risk management and client service by completing specific tasks in connection with the periodic review of institutional client accounts.
This position works under supervision and will provide support to less experienced personnel. This position will be responsible for support and completion of periodic Administrative Account Reviews. The Administrative Account Review CA (Client Administrator), is responsible for:
Bachelor’s degree and a minimum of 1 years’ relevant work experience with direct client contact,
OR in lieu of a degree,
A combined minimum of 5 years’ higher education and/or work experience, including a minimum of 1 years’ relevant work experience with direct client contact
Strong focus on customer service and satisfaction
Excellent verbal and written communications skills
Bachelor’s degree focused on Finance, Business, Economics or Accounting and a minimum of 2 years’ relevant work experience with direct client contact
CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus
Strong skills in pertinent software applications, with ability to rapidly learn new applications
Experience working in a team environment
Strong interpersonal skills with ability to build significant level of trust with clients
Self-confident
Proven ability to work well with highly capable and successful individuals
Strong analytical ability
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Experience contributing to positive working relationships and maintain integrity and professionalism
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $27.24 - $45.40 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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