As a Relationship Manager IV - Private Debt & CLO at M&T Bank, you will be the primary point of contact for key client relationships. Your responsibilities include collaborating with operations and analytics teams to achieve client objectives, managing the client onboarding process, and interpreting structured finance documentation. You'll also perform crucial tasks like compliance testing, monthly reconciliations, and engaging with various stakeholders such as auditors and investors.

To qualify for the Relationship Manager IV position at M&T Bank, candidates should have a minimum of 9 years of relevant work experience or higher education. A Bachelor's degree in Finance, Business, or Accounting is preferred, along with strong analytical skills, excellent communication capabilities, and the ability to thrive in a fast-paced environment. Familiarity with loan products and experience in roles like CLO Trustee or Loan Agent are also beneficial.

M&T Bank is dedicated to the growth and advancement of its employees. As a Relationship Manager IV - Private Debt & CLO, you'll not only gain exposure across the entire lifecycle of servicing loan clients but also have opportunities to participate in special projects and initiatives. The collaborative environment promotes learning from peers and industry leaders, paving the way for your career progression.

M&T Bank prioritizes the well-being of its employees by offering competitive compensation, generous paid time off, and flexible benefits like health savings accounts. The bank also provides options for remote work, making it easier for Relationship Managers IV - Private Debt & CLO to maintain a healthy work-life balance while exceeding client expectations.

At M&T Bank, the culture is rooted in core values of integrity, collaboration, and curiosity. As a Relationship Manager IV - Private Debt & CLO, you’ll work in an inclusive environment that fosters diversity, encourages team input, and values employee development. The organization is committed to supporting employees through mentoring, resource groups, and opportunities for professional advancement.

To effectively manage key client relationships, it's essential to establish open lines of communication and genuinely understand clients' needs and goals. Regularly scheduled check-ins, providing timely updates, and collaborating with internal teams are key strategies that can help foster strong relationships and ensure client satisfaction.

As a Relationship Manager IV - Private Debt & CLO, my experience with structured finance documentation has involved interpreting CLO indentures and credit agreements. I emphasize attention to detail and analytical skills to ensure compliance with all terms, supporting proper client onboarding and ongoing relationship management.

To ensure compliance testing and accurate waterfall calculations, I utilize a rigorous approach which includes thorough data verification, using established models for calculations, and collaborating closely with operational teams. Regular audits and reconciliations further enhance accuracy and ensure alignment with regulatory standards.

When conflicts with clients arise, my approach is to listen actively to their concerns and acknowledge their feelings. I strive to maintain a calm demeanor and find common ground, addressing any misunderstandings quickly. Transparency and commitment to resolving issues demonstrate my dedication to client relationships.

Staying updated on industry trends is critical; I follow leading financial news outlets, participate in webinars, and engage in industry forums. Networking with colleagues and attending conferences also provides insights into emerging trends and best practices, which I apply to enhance my effectiveness in the Relationship Manager IV role.

Collaboration with operations and analytics teams involves regularly scheduled meetings to share insights and discuss objectives. I promote a culture of open communication where team members feel empowered to contribute ideas, which leads to innovative solutions and improved client outcomes.

One major project I implemented involved streamlining the client onboarding process, which reduced timeframes significantly. I collaborated across teams to digitize documentation processes, leading to faster approvals and enhanced communication with clients, which ultimately improved their overall experience.

I am familiar with various analytical tools and software such as Clearpar, Solvas/CDO Suite, and LoanIQ. My experience with these systems enables me to efficiently analyze loan data and contribute to compliance reporting, enhancing overall client service delivery.

Managing tight deadlines requires effective prioritization and time management skills. I start by identifying the most critical tasks and allocate time wisely, ensuring that I have contingency plans for potential delays. Open communication with my team helps us stay aligned and ensures that we meet client expectations.

My extensive experience in the financial sector, coupled with my strong interpersonal skills and analytical mindset, makes me a great fit for the Relationship Manager IV role at M&T Bank. I thrive in collaborative environments and am passionate about leveraging my expertise to enhance client experiences and drive process improvements.