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Multimedia Specialist

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.

Position location is at 921 W Monroe Ave, Lowell, AR, however, office location could also be within these designated Arvest market areas:

  • Kansas City, MO
  • Springfield, MO
  • Oklahoma City, OK
  • Tulsa, OK
  • Little Rock, AR
  • Fort Smith, AR

SUMMARY: The Multimedia Specialist will combine writing, design, and technical skills to create procedural manuals and content using technology based products that educate an adult learner. The incumbent is responsible for managing projects and meeting deadlines in order to provide quality products and customer service. The incumbent is responsible for understanding and creating based on regulatory, copyright, and other applicable laws. The ability to quickly learn a skill set and transfer it into a user friendly online format using programming and writing skills is essential. While this job requires a high level of independence and professional decision making skills, this can also be a highly collaborative position, with a significant amount of time spent working in a project management capacity and team environment.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned.

  • Applying project management skills, lead efforts to develop ideas for design, development and delivery support to content developers and subject matter experts by giving ideas as to how to best utilize technology in a way that supports desired goals and maintains the integrity of the content, understanding and complying with regulatory, copyright, and other applicable laws.
  • Develop visual, electronic, auditory, and kinesthetic training materials.
  • Work with internal subject matter experts such as Group Compliance, develop action plans to reduce bank exposure to risk.Ensure that training programs are continually updated to comply with ongoing legal and regulatory changes.
  • Author material into a program, test and adjust products to produce finished learning modules or manuals.
  • Maintain expert level knowledge of software programs used to create graphics, animations, videos, audio and Web interfaces for e-Learning modules and applications using a variety of tools, including Adobe Creative Suite.
  • Work collaboratively with subject matter experts to ensure online content and documentation is accurate.
  • Research assigned subject areas to develop and deliver training tools and resources.
  • Collaborate and communicate with content developers, other specialists, and programmers to gather all content for a reasonable turnaround time.
  • Maintain up to date knowledge about e-learning products to ensure the best learning environment is available to Arvest associates.
  • Work with IT departments to assure effective cooperation to support the eLearning process, LMS standards, policies, and procedures.
  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement
  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank’s overall operation.
  • Promote professionalism at all times.

QUALIFICATION REQUIREMENTS;

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  • Bachelor’s Degree in a related field or equivalent related experience required.
  • 1 year computer programming, graphic design, or training experience required.
  • 1 year web development, or using content authoring and audio software, to write, design and produce interactive multimedia presentations experience required.
  • 1 year Microsoft Office products experience required.
  • 1 year Adobe Creative Suite (Captivate, Photoshop, After Effects, Premier Pro, Animate, etc.) experience required.
  • 1 year video creation and editing experience required.
  • Previous writing procedures and content experience required.
  • Previous JavaScript, HTML, and HTML5 experience preferred.

OTHER SKILLS and ABILITIES:

  • Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to occasionally work overtime
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to verbally communicate with all other associates
  • Must be able to operate telephone, scanner, copier and FAX machines
  • Must be able to move from department, division, or bank to department, division, or bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, talk and hear. The associate is occasionally required to stand, walk, use hands to finger, handle, or feel objects, and reach with hands and arms.

The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision.

The associate must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


Grade 14

Pay Range: $23.89 - $28.37 per hour

Arvest Bank Group operates more than 240 locations in Arkansas, Kansas, Missouri, and Oklahoma. Through Arvest Bank, it provides traditional services such as checking and savings accounts, CDs, and credit cards. The bank's lending activities mainl...

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DATE POSTED
June 23, 2023

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