Chief Product Officer

YOUR MISSION

Mural is seeking a results driven, innovative and adaptable Chief Product Officer to lead our product organization through a transformational phase. As the CPO, you will drive our product strategy, ensuring our offerings are innovative, customer centric, and aligned with the company’s growth goals. Your experience with product-led growth and/or consumer web products will be critical to our success. The ideal candidate will thrive in a private equity-backed environment, where performance, growth, and strategic leadership are key. You should have a strong understanding of data analytics and conversion rate optimization, as you will leverage data to guide product decisions and optimize user engagement and growth.  We are transforming to look at our product as the entire end-to-end experience. 

WHAT YOU'LL DO

• Develop Product Strategy: Lead the creation and execution of Mural’s end-to-end product vision and roadmap, ensuring alignment with overall business goals and market opportunities.

• Lead productization of Mural consulting and training services under the brand LUMA

• Full Product Lifecycle Management: Oversee all aspects of product development, from ideation and design to launch and post-launch optimization, ensuring products meet market and customer needs.

• Cross functional Collaboration: Work closely with engineering, marketing, and sales to deliver seamless and innovative product experiences.

• Data Driven Decision Making: Leverage market research, user feedback, and data analytics to inform product decisions and iterate on product features and experiences.

• Drive Product Innovation: Stay on top of industry trends, emerging technologies, and competitive landscape to ensure the company’s products remain innovative and relevant.

• Lead Product Teams: Manage and mentor a team of product managers, ensuring they are aligned with company goals and equipped to succeed in their roles.

• User Centric Design: Advocate for Murals customers by ensuring the product experience is user-friendly, addressing customer pain points and improving overall satisfaction. 

WHAT YOU'LL BRING

•  10+ years of product management experience, with at least 4 years in an VP/C-Level executive leadership role.

• Consumer web experience is a must, particularly with products that require ongoing support and engagement.

• Data Driven Approach: Expertise in leveraging data analytics and KPIs, such as conversion rates, engagement metrics, and retention data, to drive product decisions and measure success.

• Conversion Optimization Expertise: Deep understanding of conversion rate optimization techniques and experience in improving customer journeys to enhance user acquisition, engagement, and retention.

• Strategic Visionary: Strong ability to set product strategy and communicate a clear product vision that aligns with business objectives.

• Industry Knowledge: In-depth knowledge of collaboration/productivity trends, technologies, and competitive landscape.

• PE-Backed Environment Experience: Operate effectively in a private equity-backed environment, driving results, performance, and growth in line with investor expectations.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.