Job details

Benefits Administrator

About the role

The Benefits Administrator acts as a Subject Matter Expert on MyEyeDr’s Benefit programs and serves as primary point of contact for employees on matters related to Benefits. This is a full-time role reporting to the Director, Benefits.

The Benefits Administrator handles day-to-day or routine tasks with little oversight or guidance and acts as a first level advisor on complex or non-routine tasks. This position requires a team player with a high attention to detail, who exhibits exemplary follow through and problem-solving skills, and who continually seeks and implements process improvement. The Benefits Administrator will work independently and within the Human Resources team.

This is a hybrid role with a flexible work arrangement out of our Vienna, VA office.

You Will

Regularly interact with Benefit vendors to ensure administration of Benefits is done properly and timely in accordance with contract requirements.
Analyze routine and complex Benefit requests in accordance with company policy and applicable laws and facilitates an effective leave management program.
Coordinate with applicable parties (vendors, internal payroll, human resource partners, legal) to effectively administer Benefit processes.
Respond to non-routine inquiries from management and employees regarding benefits in a customer-focused, timely manner.
Ensure all necessary follow-up with management, human resource partners and employees has been completed in a timely manner.
Stay current on laws, case law, regulations and legal precedents relating to benefits. In
partnership with legal, ensures company leave-related policies and guidelines follow local, state, and federal regulations.
Serve as subject matter expert for Benefit administration. Provides guidance and education to managers, employees, and human resource partners.
Be responsible for managing the Benefits team inbox that receives employee questions.
Identify problems and trends that require corrective action and assists in developing any necessary improvements relating to leave management and leave-end processes. Identifies and shares best practices.
Will be responsible for assisting with leaves administration when certain team members are out of the office. This will require engaging with human resource partners, legal, employees and management to ensure compliance with applicable polices and legal requirements.

About You

Bachelor's degree in human resources or related field or the equivalent combination of education and training
Minimum of 3 years of experience in benefits with a focus on leave administration
Strong knowledge of Benefits and the interactive process with employees
Ability to accurately read and interpret regulations and statutes
Organizational skills including the ability to prioritize work and handle multiple tasks simultaneously and under pressure
Demonstrated ability to treat confidential matters with appropriate discretion
Proven ability to solve difficult problems and overcome conflict situations with effective solutions
Ability to effectively collaborate with human resource partners, management, legal and employees while providing excellent customer service to all internal and external
stakeholders
Excellent interpersonal, communication and problem-solving skills with excellent attention to detail
Strong knowledge of MS programs including Word and Excel, as well as an ability to quickly learn new software programs
Excellent written and oral communication skills

Grow with Us

Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

MyEyeDr. Glassdoor Company Review

2.6

MyEyeDr. DE&I Review

2.7

CEO of MyEyeDr.

Sue Downes

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By MyEyeDr.

When Co-Founder and CEO, Sue Downes, made her way from the front desk to the front of the boardroom, she paved the way for a strong culture characterized by an unwavering entrepreneurial spirit and relentless passion for people. While our missio...

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FUNDING

Growth

DEPARTMENTS

Human Resources & Professional Acquisition

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE