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Senior Staff Engineer,CRM Dynamics

Job Description

REQUIREMENTS:

  • Total Experience 10+ Years.
  • Strong working experience in Dynamics 365 CRM and Power Platform.
  • Expertise in end-to-end DCRM Sales & DCRM Service implementation.
  • Strong customization experience, including Custom Entities, Workflows, Plugins, Web Resources, and Custom API Integrations.
  • Hands-on experience with Power Automate, Custom Business Logic, and Webhooks.
  • Experience integrating Azure Functions, Logic Apps, and third-party APIs with DCRM.
  • Experience with Power BI dashboards for CRM analytics.
  • Expertise in Performance Tuning, Security Model Design, and Governance for DCRM solutions.
  • Experience in Mobile-Optimized CRM Customization for D365 Sales & Service.
  • Hands on experience with Power pages(power portals)
  • Ability to work independently while participating in design, development, and implementation of application systems.
  • Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner.
  • Ability to resolve challenges efficiently, working closely with project managers and executive management when needed.
  • Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients.

RESPONSIBILITY:

  • Writing and reviewing great quality code.
  • Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
  • Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
  • Determining and implementing design methodologies and tool sets.
  • Enabling application development by coordinating requirements, schedules, and activities.
  • Being able to lead/support UAT and production roll outs.
  • Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
  • Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
  • Giving constructive feedback to the team members and setting clear expectations.
  • Helping the team in troubleshooting and resolving of complex bugs.
  • Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
  • Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

What You Should Know About Senior Staff Engineer,CRM Dynamics, Nagarro

Are you ready to take the next step in your career with an exciting opportunity at a leading tech company? As a Senior Staff Engineer specializing in CRM Dynamics, you’ll be at the forefront of innovation, working remotely from India. We’re looking for someone with over 10 years of experience who has deep expertise in Dynamics 365 CRM and Power Platform. You’ll have the chance to implement end-to-end CRM solutions, customizing platforms to meet our clients' unique needs. On top of that, you’ll utilize your knowledge of Power Automate and Azure integrations to enhance our offerings. Your technical skills will shine as you create and optimize dashboards using Power BI. Communication is key in this role — you’ll collaborate extensively with project managers and team members to ensure we’re always on the path to success. Not only will you write and review high-quality code, but you’ll also mentor fellow developers, providing feedback and guiding them through complex troubleshooting. If you’re passionate about technology and eager to share your knowledge, this could be the perfect place for you to grow and thrive.

Frequently Asked Questions (FAQs) for Senior Staff Engineer,CRM Dynamics Role at Nagarro
What responsibilities does a Senior Staff Engineer at CRM Dynamics have?

In the role of Senior Staff Engineer at CRM Dynamics, you will be responsible for writing and reviewing high-quality code, understanding client requirements, and designing robust solutions to meet those needs. You'll lead the development process, ensure efficient project rollouts, and actively participate in user acceptance testing (UAT). Additionally, this position requires problem-solving skills to troubleshoot complex issues while mentoring team members.

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What qualifications are needed for a Senior Staff Engineer position with CRM Dynamics?

To be eligible for the Senior Staff Engineer role at CRM Dynamics, candidates should possess a bachelor’s or master’s degree in Computer Science, Information Technology, or related fields. Furthermore, a minimum of ten years of experience in Dynamics 365 CRM and the Power Platform, along with hands-on expertise in customization, integration, and performance tuning, is crucial for success in this position.

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How does a Senior Staff Engineer contribute to team success at CRM Dynamics?

A Senior Staff Engineer contributes significantly to team success at CRM Dynamics by providing technical guidance, sharing knowledge, and fostering a collaborative work environment. This job role requires effective communication to ensure that everyone is aligned on project goals and timelines. Additionally, by supporting team members through feedback and troubleshooting, you’ll help elevate the overall performance and capability of the team.

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What technical skills are essential for a Senior Staff Engineer at CRM Dynamics?

Essential technical skills for a Senior Staff Engineer at CRM Dynamics include strong proficiency in Dynamics 365 CRM, Power Platform, and a solid understanding of Azure functions, API integrations, and Power BI for analytics. Expertise in customization techniques, including custom entities, workflows, and plug-ins, is also vital, alongside hands-on experience with Power Automate and custom business logic.

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What opportunities for growth exist for Senior Staff Engineers at CRM Dynamics?

At CRM Dynamics, Senior Staff Engineers have ample opportunities for professional growth. You’ll be encouraged to lead projects, innovate solutions, and participate in knowledge-sharing initiatives. Additionally, the collaborative culture allows you to challenge yourself, expand your technical expertise, and advance within the organization through ongoing development and leadership training.

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Common Interview Questions for Senior Staff Engineer,CRM Dynamics
Can you describe your experience with Dynamics 365 CRM customization?

When answering this question, highlight specific projects where you successfully implemented custom entities, workflows, or API integrations in Dynamics 365 CRM. Be sure to discuss the challenges faced and how you overcame them, demonstrating your problem-solving skills and innovative thinking.

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How do you approach troubleshooting complex CRM issues?

Explain your systematic approach to troubleshooting complex issues, such as gathering information, analyzing data, and utilizing debugging tools. Provide examples of past experiences where you effectively resolved issues, showcasing both technical proficiency and collaboration with team members.

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What strategies do you use for effective team collaboration?

Share your strategies for fostering effective collaboration, such as regular check-ins, clear communication channels, and utilizing project management tools. Highlight how you’ve successfully facilitated teamwork in previous roles, maintaining morale and ensuring project timelines are met.

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How do you ensure that your code meets quality standards?

Discuss your commitment to quality assurance through practices like code reviews, testing methodologies, and adherence to coding standards. Provide examples of how these practices have led to successful implementations and minimized bugs and errors in previous projects.

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What is your experience with Power Automate and how has it enhanced your projects?

When discussing your experience with Power Automate, mention specific cases where automation has improved efficiency, reduced manual tasks, or streamlined processes. Highlight your understanding of creating flows and integrating them within Dynamics 365 solutions.

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Can you explain a successful project where you led a CRM implementation?

Detail a specific CRM implementation project where you were the lead, focusing on your role in design, implementation, and the results achieved. Mention how you communicated with stakeholders and how you ensured that all functional requirements were met.

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What methodologies do you follow for software development?

Be sure to discuss your familiarity with methodologies such as Agile or Waterfall, citing examples of how you’ve applied them in past projects. Explain how these methodologies have improved your workflow, team communication, and project deliverables.

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Describe a time when you had to mentor a junior engineer. What approach did you take?

Provide an example of a mentoring experience that illustrates your ability to teach and guide junior engineers. Discuss your methodology for imparting knowledge, including one-on-one sessions, pair programming, or collaborative problem-solving activities.

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How do you handle requirements changes in the middle of a project?

Discuss how you maintain flexibility and adapt to changes in project scope while ensuring that core objectives are still met. Provide an example of how to manage stakeholder expectations and prioritize new requirements without compromising project quality.

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What tools do you use to optimize performance for CRM solutions?

Highlight the tools and techniques you employ for performance tuning in CRM solutions, such as specific diagnostics tools, monitoring applications, or coding practices. Cite examples where your optimizations led to significantly improved performance.

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Full-time, remote
DATE POSTED
April 8, 2025

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