Startup Operations Manager - Remote

As a Startup Operations Manager at Nango, you will be responsible for a variety of tasks, including supporting our billing and invoicing processes, managing accounting and tax preparations, and assisting with data analysis. Additionally, you will play a vital role in planning team retreats and organizing logistics to ensure a smooth experience for everyone. Your role primarily focuses on unblocking team members on tasks that do not directly relate to their core responsibilities, allowing the entire team to work more efficiently.

To be qualified for the Startup Operations Manager role at Nango, candidates should exhibit exceptional attention to detail, strong logical reasoning skills, and excellent organizational abilities. Proficiency in Google Sheets and experience with data analysis are essential, and a background in accounting or prior experience in operations roles, especially within early-stage startups, is highly desirable. Excellent written communication skills in English are also a must.

Successful candidates for the Startup Operations Manager position at Nango should possess a variety of skills, including meticulous attention to detail, organizational proficiency, and effective communication skills. Additionally, having a strong analytical mindset and familiarity with data tools will help you perform your duties more efficiently. A capability to thrive in a fast-paced environment and adaptability to take on varied responsibilities will set you apart as an excellent fit for our team.

As a Startup Operations Manager at Nango, you'll thrive in a remote work environment, primarily collaborating with teammates across the CET time zone. Here, we encourage a culture of collaboration and innovation, where you’ll have the opportunity to work closely with experienced founders and contribute directly to our growth. You'll be part of a dynamic and supportive team that values your input, engagement, and commitment to achieving our goals.

Nango values personal and professional growth and provides ample learning opportunities for our Startup Operations Manager. You will engage in tasks across various functions and learn what it takes to scale a Y Combinator-backed startup. You’ll work alongside seasoned founders who can offer valuable insights, ensuring that you grow your skills in operations, project management, and strategic thinking as you contribute to our vision.

When answering this question, emphasize your previous roles where you handled billing, invoicing, or financial responsibilities. Discuss any software or tools you used and how your organizational skills ensured timely and accurate financial operations.

Share a specific example where you identified inefficiencies and implemented changes that led to better processes. Highlight the steps you took to analyze the situation and the positive outcomes that followed.

Explain your approach to prioritization, such as using tools or methods (like the Eisenhower Matrix) to categorize tasks based on urgency and importance. Discuss how you ensure deadlines are met while maintaining quality.

Highlight your proficiency with tools like Google Sheets or Excel, and any specific analytics or reporting software you’ve used. Describe how you leverage these tools to analyze data and provide insights for operational improvements.

Discuss your strategy for organizing effective team retreats, focusing on research, logistics, and how you ensure all attendees are engaged. Mention how you’d take feedback from teammates to tailor the experience.

Describe your communication and negotiation skills by providing examples of how you balance conflicting requests. Emphasize your ability to facilitate discussions and work towards a common goal while respecting everyone’s needs.

Illustrate your enthusiasm for startup culture by sharing your passion for innovation, the desire for dynamic work experiences, and how you thrive on challenges. Mention specific aspects of Nango that inspire you.

Provide an example where your detail-oriented nature led to the success of a project or task. Whether it’s identifying an anomaly in data or catching an error, illustrate how your diligence benefited the team.

Talk about your strategies for maintaining clear and effective communication remotely, such as regular check-ins, using tools for collaborative work, and ensuring that all team members are on the same page, regardless of location.

Share your organizational strategies, such as task management software, creating to-do lists, or leveraging calendar tools. Highlight how these methods help you manage your workload effectively.