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Senior Manager, IT Security Operations

Overview:The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need today and tomorrow. We work throughout the Americas towards a future where birds thrive because Audubon is a powerful, diverse, and ever-growing force for conservation. Audubon has more than 700 staff working across the hemisphere and more than 1.5 million active supporters.North America has lost three billion birds since 1970, and more than 500 bird species are at risk of extinction across Latin America and the Caribbean. Birds act as early warning systems about the health of our environment, and they tell us that birds – and our planet – are in crisis. Together as one Audubon, we are working to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss. We do this by implementing on-the-ground conservation, partnering with local communities, influencing public and corporate policy, and building community.Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon brings new creativity, effectiveness, and leadership to our work throughout the hemisphere.Position Summary:We are seeking a highly skilled and motivated Senior Manager, IT Security Operations to join our team. As the Senior Manager, IT Security Operations, you will play a crucial role in safeguarding our organization’s assets, ensuring the integrity and confidentiality of sensitive information, and maintaining the overall security posture of our systems and networks.This is a remote or hybrid position with preference for hybrid candidates in Washington, DC, but we will also consider hybrid candidates in New York, NY and remote candidates elsewhere in the United States.Compensation:Salary range based on geo-differentials:• $98,000-$113,000/year = National• $110,000-$125,000/year = Alaska, CA (not San Francisco), Connecticut, D.C., Chicago, Oyster Bay, NY• $125,000-$140,000/year = NYC (not Oyster Bay), San Francisco, SeattleEssential Functions:• Security Incident Response:• Partner with Chief Technology Officer, Senior Director of Information Technology, and Virtual Chief Information Security Officer (vCISO) to assess and respond to security incidents.• Monitor and respond to security alerts and incidents compliant with service level agreements outlined by policy.• Investigate, analyze, and document security incidents compliant with “chain of custody” processes, and implement appropriate countermeasures.• Security Tool and Services Management:• Evaluate, procure, administer, and manage security tools and supporting vendor services, including but not limited to password managers, phishing threat management, firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint management, endpoint detection and response (EDR), managed detection and response (MDR), antivirus, document management, and Security Information and Event Management (SIEM) solutions.• Regularly monitor, update, and fine-tune security systems to enhance effectiveness.• Lead vendor security review process in partnership with vCISO.• Security Policy and Compliance:• Assist in the development, implementation, review, and enforcement of security policies, standards, and procedures guided by ISO 27000 standards.• Ensure compliance with industry-specific regulations (e.g., PCI) and standards and coordinate and participate in regular audits.• Access Control and Authentication:• Administer Identity Provider (IdP) to manage user accounts, permissions, and access levels across various systems, following Identity and Access Management (IAM) workflows.• Maintain system role mapping documentations and lead and coordinate regular entitlement reviews as necessary.• Implement, administer, and manage multi-factor authentication (MFA) and single sign-on (SSO) solutions.• Vulnerability Management:• Oversee scheduled vulnerability scans and penetration tests.• Coordinate with relevant teams to remediate identified vulnerabilities.• Security Awareness and Training:• Curate and oversee security awareness program and portal for employees.• Provide specialized training on best practices for security hygiene.• Oversee phishing test program and remediation training program.• Security Documentation:• Maintain accurate and up-to-date security documentation, including incident reports, policies, procedures, and configurations.• Collaboration and Communication:• Collaborate with cross-functional teams to ensure security measures align with overall business objectives.• Communicate security risks and recommendations to management and relevant stakeholders.• Act as lead facilitator of IT Security Operations working group and participate in Architectural Review Board meetings.• Server and Network Configuration:• Assist cloud and network administration team with configurations and function of servers to limit access, mitigate intrusions, and protect assets.• Assist cloud and network administration team with configurations and topology of network devices to safeguard points of access and data security, including firewalls, routing, and ACLs.Qualifications and Experience:• Bachelor's degree in Information Security, Computer Science, or a related field.• Minimum 8 years of experience with IT operations with progressive experience in cybersecurity in a corporate or non-profit environment. An equivalent combination of education and work experience will also be considered.• Strong knowledge of cybersecurity technologies and best practices.• Proficiency in administering security tools and systems.• Excellent problem-solving and analytical skills.• Effective communication and interpersonal abilities.• Detail-oriented with a focus on accuracy.• Ability to work both independently and collaboratively in a team environment.• Experience with MS Sentinel, Defender for Endpoint, and Defender for Identity preferred.• Experience with Okta preferred.• Experience with Sonicwall FW hardware preferred.• Experience with distributed network environments preferred.• AWS / Azure / Public cloud expertise preferred.• Experience with SecDevOps best practices preferred.EEO Statement:The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.Accessibility Statement:The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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What You Should Know About Senior Manager, IT Security Operations, National Audubon Society

The National Audubon Society is looking for an enthusiastic and knowledgeable Senior Manager, IT Security Operations to join their team in Washington, DC. In this critical role, you'll be at the forefront of safeguarding the organization's digital assets while ensuring the privacy and integrity of sensitive information. Working closely with the Chief Technology Officer and the Virtual Chief Information Security Officer (vCISO), you will monitor and respond to security incidents, conduct thorough investigations, and implement effective countermeasures. Your technical expertise will shine as you evaluate and manage various security tools, navigating everything from phishing threat management to intrusion detection systems. You will also play a vital role in developing and enforcing security policies that adhere to stringent industry standards. Collaboration is key in this position; you'll liaise with cross-functional teams and communicate risks effectively to stakeholders, making your voice heard in the strategic operations of IT security. Conducting training and awareness programs, you'll foster a culture of security hygiene among employees. This position is a remote or hybrid role, allowing the flexibility to work from Washington, D.C., New York, or anywhere in the U.S. With your passion for protecting our environment reflected in your professional skills, join Audubon in its mission to reverse the trends in biodiversity loss and ensure a viable future for bird populations across the Americas.

Frequently Asked Questions (FAQs) for Senior Manager, IT Security Operations Role at National Audubon Society
What are the primary responsibilities of the Senior Manager, IT Security Operations at the National Audubon Society?

The Senior Manager, IT Security Operations at the National Audubon Society is responsible for monitoring and responding to security incidents, evaluating and managing security tools, ensuring compliance with industry standards, conducting vulnerability management, and implementing security awareness programs. This role plays a crucial part in maintaining the overall security posture of the organization.

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What qualifications are required for the Senior Manager, IT Security Operations position at the National Audubon Society?

To apply for the Senior Manager, IT Security Operations position at the National Audubon Society, candidates should have a Bachelor's degree in Information Security, Computer Science, or a related field, along with at least 8 years of experience in IT operations focusing on cybersecurity. Proficiency in administering security tools and systems, and strong problem-solving, analytical, and communication skills are essential.

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What tools and technologies will the Senior Manager, IT Security Operations work with at the National Audubon Society?

In the role of Senior Manager, IT Security Operations at the National Audubon Society, you will work with various security technologies, including MS Sentinel, Defender for Endpoint, and Identity tools like Okta. Experience with firewall technologies, distributed network environments, and cloud platforms such as AWS or Azure is also preferred.

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How does the National Audubon Society foster a culture of security awareness among employees?

The National Audubon Society places great emphasis on security awareness by curating training programs and overseeing a security awareness portal. The Senior Manager, IT Security Operations will lead initiatives like phishing test programs, ensuring employees are well-equipped with knowledge on best practices for security hygiene.

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What is the salary range for the Senior Manager, IT Security Operations job at the National Audubon Society?

The salary range for the Senior Manager, IT Security Operations position at the National Audubon Society varies by location, with national salaries ranging from $98,000 to $113,000 annually. In specific areas like Washington, D.C., salaries can range from $110,000 to $125,000, reflecting cost-of-living adjustments.

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Common Interview Questions for Senior Manager, IT Security Operations
Can you describe your experience with incident response in IT security?

When discussing your incident response experience, highlight specific incidents you've managed. Describe your role, the actions you took, and the outcomes. Emphasize your analytical skills and ability to work under pressure, as these are critical in IT security operations.

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What security tools are you most familiar with, and how have you used them?

Mention specific security tools you've worked with, such as firewalls, IDS/IPS, or SIEM solutions. Discuss the context of your usage—what challenges you faced and how these tools helped you address those challenges or improve security posture.

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How do you ensure compliance with security policies and industry regulations?

Describe your approach to creating, monitoring, and enforcing security policies. Share experiences of how you’ve conducted audits and ensured compliance with specific regulations, and your strategies for keeping the team informed on updates.

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What methods do you employ for vulnerability management?

Discuss your experience with vulnerability scanning, penetration testing, and remediation processes. It’s beneficial to mention any specific frameworks or methodologies you've worked with, showcasing your structured approach to improving security.

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How would you handle a security breach incident?

When answering this question, outline a step-by-step incident response plan. Include initial detection, containment measures, communication with stakeholders, and post-incident analysis to improve future responses.

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Can you explain principles of Identity and Access Management (IAM)?

Provide a brief explanation of IAM principles, focusing on the importance of managing user identities, ensuring appropriate access controls, and emphasizing multi-factor authentication as a best practice. Share any direct experience with IAM systems you've implemented or managed.

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What strategies would you suggest for raising security awareness within an organization?

Talk about various tactics for raising awareness, such as training sessions, regular communications, and phishing simulation exercises. Highlight any past initiatives you've led to increase employee buy-in and participation.

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What role does communication play in IT security operations?

Emphasize the importance of effective communication in IT security operations, both for incident response and for fostering a security culture within the organization. Discuss how clear reporting can aid in faster decision-making and improved stakeholder confidence.

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Describe how you collaborate with other departments in your security operations roles.

Share examples of how you have worked with cross-functional teams to align security measures with business goals. Focus on your experience fostering collaboration and how it led to better security outcomes.

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What do you believe are the biggest challenges in IT security today?

Discuss current trends in cybersecurity threats, such as ransomware or phishing. Reflect on how continuous learning and adaptation are key strategies for keeping organizations secure, and mention any proactive steps you've taken to address these challenges.

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Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays

The National Audubon Society protects birds and the places they need, today and tomorrow, throughout the Americas using science, advocacy, education, and on-the-ground conservation.

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Full-time, hybrid
DATE POSTED
December 4, 2024

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