QA & Product Manager

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

The role of a QA & Product Manager at NBCUniversal within the Operations & Technical Services division is a multifaceted position that requires a strong background in software development and client management skills. This role is responsible for managing the quality assurance (QA) release schedules and roadmap for applications, coordinating with project leadership and utilizing both onshore and offshore models. They oversee the support of applications, collaborating closely with software architects, quality engineers, and developers from NBCUniversal and its partners.

• Lead testing initiatives, develop test plans, and coordinate the resolution of bug fixes and production defects
• Establish QA scope, resources, and budget estimates for assigned projects
• Manage JIRA release dashboards and guide the QA team on best practices and methodologies
• Create design and coding standards and guidelines for middle tier, front end and backend areas for the development team 
• Work with platform/operations teams to optimize the technical support workflow for assigned applications 
• Measure, monitor and report the quality standards compliance via DevOps, automation (unit testing), manage and own CI/CD process
• Conduct proof of concept on new technology offerings in the market to enhance the quality of application, productivity and efficiency of team
• Track, assess and highlight test outcome, status, schedule impacts, scope impacts and risks and notify/discuss with project team/leadership for visibility and appropriate action
• Ensuring compliance with NBCU Quality Processes defined for different projects
• All other duties as assigned

REQUIREMENTS:

• Bachelor’s degree in Computer Science or related field, or equivalent professional experience
• 10+ years of QA and Software Development experience in a variety of programming languages, primarily on .NET Framework, cloud native development (Amazon AWS,MS Azure), relational database (SQL Server) and front-end technologies VBA, ASP.NET & Java and testing tools like Protractor, Selenium, WDIO, Jasmin framework, UTF, LoadRunner
• Familiarity with cloud-native development, scrum processes, and modern DevOps practices and serverless, event-driven architecture, technologies and services (AWS, Azure, GCP)
• Knowledge or experience with cloud providers and infrastructure as a service
• Knowledge and experience with designing, building and deploying enterprise or cloud scale applications
• Strong communication skills and experience in delivering work with geographically distributed development teams
• Thorough understanding of software development lifecycle principles, procedures and processes, agile project execution methodology, business user communication and training

• Excellent written / verbal communication and collaboration skills accustomed to working within and across groups
• Organized and detail-oriented with an ability to manage time effectively

PREFERRED QUALIFICATIONS:

• Exceptional technical, analytical, organization, research, and presentation skills
• Experience working in an Agile environment; knowledge of Test-Driven Development (TDD)
• Strong analytical and process-oriented approach; Ability to apply structure to complex problems
• Experience within the media entertainment industry
• Able to communicate effectively in a diverse team of varying skill sets and proficiencies. Able to lead and instruct or take direction when appropriate.
• Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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