Senior Product Manager (Remote, US)

This is an employee position for candidates based in the US, ideally around the Fort Myers, Florida area.

Growing and dynamic organisations are fuelled and driven by passionate and intellectually curious people. We’re looking to add more NearFormers who fit this profile. At NearForm we are in the fortunate position of having 10 years of experience delivering on mission critical outcomes for our customers, while still retaining the start-up feel, transparency, and intimacy of a close knit community of technologists.   

We build digital products that provide users of these products fantastic digital experiences and allow enterprises to go to market faster, improve customer experience, while transforming their workflows and advancing our clients’ digital agendas. With a recent significant investment into the business, NearForm is poised to scale its impact to more enterprises. 

Are you the right person to fuel this growth and add to a wonderfully collaborative culture?

The Role

By putting the ‘human’ at the heart of everything we do, NearForm creates software solutions that accelerate enterprise success, enrich customer experience and contribute to the development of our community. Our Product community plays a big role in supporting and executing on our stakeholders’ business vision by working with the engineering teams on user experience, architecture, design and development, driving to successful product launches.

A Product Manager is responsible for the business management of a product and its commercial success. They are required to have both a 10,000 ft view and a 2 foot view by defining and executing on a the product strategy, clearly communicating this strategy and vision to stakeholders and delivery team members clearly, collaborating with all parties needed to uncover and define requirements, and carrying a deep understanding of the user needs to support the product strategy. This role has an emphasis on defining the product vision and strategy with stakeholders and NearForm counterparts in order to create a robust and clearly defined backlog for the engineering team to execute delivery.

Key responsibilities are to:

• Facilitate and drive collaboration through discovery workshops and asking the right questions to develop the vision for product delivery
• Translate business strategy into product strategy and execute to that strategy in the delivery phase with the engineering team[s]
• Collaborate with stakeholder to define the product roadmap
• Lead the ideation, development, and launch of features
• Drive action throughout the organization to get products to market
• Plan and carry out product launches, MVP and phased releases
• Provide insight to stakeholders on the product, competitors, technical innovations and market
• Provide product marketing with insights on key differentiators and messages
• Write requirements – typically as epics, features and user stories - including clear acceptance criteria
• Define and adhere to Definition of Ready and Definition of Done
• Support Product Owner, stakeholders and NF engineering team[s] with any questions they may have
• Support grooming and refinement ceremonies in collaboration with Tech Leads to ensure alignment on the requirements and to support the delivery goal
• Identify, document and communicate risks, changes or delays as soon as possible
• Manage all aspects of in-life products, including customer feedback, requirements, and issues
• Participate in daily scrum meetings, planning, reviews, demos and retrospectives

Requirements

• Available for travels as required 
• Hands-on experience in a product management role in an agile consultancy environment collaborating directly with engineers and designers
• Experience with early stage products, new product development, and product modernization from discovery to MVP launch, and beyond
• Proven ability to collaborate with with stakeholders from various levels, areas of the organisation, and with differing business goals to drive to successful roadmaps and releases
• Strong problem solving and troubleshooting skills with product experience exercising mature judgment
• Ability to define and lead product discovery workshops to define customer journeys, deliver tangible roadmaps and prioritised backlog
• Understanding of product analytics and KPIs/OKRs, including test and learn and A/B testing methodologies
• Focuses on business outcomes and not just the tactical outputs

Optional

• Experience in the Travelling or hospitality industries
• Being able to listen for additional opportunities for NearForm

Benefits 

• Work remotely; we have a genuine dedication to work/life balance. 
• Work flexibly; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem!
• The Wellness Hub: We have a genuine commitment to fostering/improving NearFormers’ wellbeing; we offer resources and support, including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy.

Please get in touch to discuss remuneration.

Although we are widely dispersed, NearFormers are a tightly-knit team. We trust one another and care about our colleagues. We all get together in person at our annual company retreat, of course when we’re not faced with a global pandemic! Building on our open-source origins, we promote the sharing of thoughts, knowledge and ideas.