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IT Engineer - DevSecOps -NBS

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

 

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

We are looking for a DevSecOps Engineer who will play a crucial role in ensuring the stability, performance, and availability of the organization’s IT systems by designing, implementing, and maintaining the infrastructure, tools, and processes necessary for efficient software development, deployment, and operations. The DevSecOps Engineer collaborates with development, security, and IT operations teams, automates workflows, and ensures seamless delivery of high-quality applications.

Responsibilities include provisioning, configuring, and monitoring the infrastructure resources for systems hosted in our AWS and/or our Azure cloud environment.

We strongly believe in the value of DevOps and a DevSecOps framework. Our team is challenged to maintain security standards and understands DevOps processes are the key to meeting this challenge. Our team support a wide range of development teams who are looking to modernize their applications via a container-first strategy.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates Living within 30 miles of an office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.


JOB RESPONSIBILITIES:
An ideal team member will be a DevSecOps Engineer who has solid experience with many of these technologies, however select specialization in just a few will also be considered with great interest.
1.    Design, build, and optimize continuous integration and continuous deployment (CI/CD) pipelines.

2. Implement best practices for automated testing, code quality checks, and deployment automation.

3. Work heavily with Microsoft cloud hosted code management services for repositories, pipelines (Azure DevOps and Boards, GitHub and GitHub Actions).

4. Deploy, manage, and scale containerized applications using Kubernetes. Understand Kubernetes concepts such as pods, services, deployments, and namespaces.
5.    Evaluate system performance, identify potential bottlenecks, develop solutions, and implement change via the change management process
6.    Design, implement and monitor enterprise-grade secure fault-tolerant systems (e.g., Datadog, Azure Application Insights)
7.    Define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams. These best practices should support traceability & auditability of change.
8.    Ensure continuous availability of various DevOps tools supporting Software Configuration Management (SCM) & Release Management including Source Control, Continuous Integration, & Change Management.
9.    Work with cross-functional teams in design, development and implementation of enterprise scalable features related to enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams.
10.    Build infrastructure automation tools and frameworks
11.    Integrate newly developed and existing applications into cloud environments
12.    Automate deployment pipelines in a scalable, secure and reliable manner
13.    Leverage application monitoring tools to troubleshoot and diagnose environment issues
14.    Have a culture of automation where any repetitive work is automated, including automation of security controls
15.    Work closely with Cloud Infrastructure, Security, and Development teams to ensure organizational best practices, policies, and procedures are followed

16. Hands-on experience with public cloud platforms (AWS and Azure). Multi-cloud experience is preferred

EXPERIENCE

1.    3+ years of experience with AWS DevOps, cloud architecture, networking, deployment processes, and infrastructure as code tools

2. Industry certifications (e.g., Azure, AWS, Kubernetes)

3.    Experience solving complex problems, creating algorithms, and working through challenging requirements
4.    Experience creating software in an agile, iterative environment

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1.    Contributes to a culture of innovation, collaboration, and continuous improvement
2.    Educates teams on adoption and support of DevSecOps practices and tooling
3.    Excellent verbal and written communication skills; with the ability to communicate technical concepts and strategies at all levels of the organization
4.    Must be detail oriented, critical thinker, possess excellent problem-solving skills
5.    Ability to coach, mentor, and teach team members, and handle a dynamic work environment
6.    Effective organization and time management skills

7. Strong programming skills (Python, Bash, or PowerShell)

8. Strong working knowledge of CI/CD pipelines in a globally distributed environment

9. Understanding of full Software Development Life Cycle (SDLC)

10. Familiarity with Git, Docker, and container orchestration.

Pay range for this role is $90,000-$110,000 annually, depending on experience.

#LI-CW1

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.  

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

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What You Should Know About IT Engineer - DevSecOps -NBS, Nelnet

Looking for an exciting opportunity in the tech world? Join Nelnet Business Services (NBS) as an IT Engineer specializing in DevSecOps! In this remote position, you'll play a pivotal role in our mission to enhance payment technology and innovative solutions for education and faith-based organizations. You'll be part of a team that is dedicated to maintaining security standards while ensuring the smooth operation of development processes. Your responsibilities will include designing and optimizing continuous integration and deployment (CI/CD) pipelines, implementing automated testing practices, and managing applications in our AWS and Azure environments. Plus, with our hybrid work model, you'll have the flexibility to work from home while enjoying team collaboration in the office part of the week! Bring your expertise in containerized applications like Kubernetes and a passion for automation to help ensure our infrastructure is not only reliable but also secure. We value your problem-solving skills and attention to detail as you work closely with cross-functional teams. At Nelnet, you'll be more than just an employee; you'll join a community that invests in you, supports your growth, and believes in improving the opportunities for everyone. If you’re ready to make an impact in a dynamic environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for IT Engineer - DevSecOps -NBS Role at Nelnet
What are the main responsibilities of the IT Engineer - DevSecOps at Nelnet Business Services?

The IT Engineer - DevSecOps at Nelnet Business Services is tasked with designing, implementing, and maintaining robust CI/CD pipelines, ensuring automated testing practices, and monitoring both AWS and Azure environments. This role also involves collaborating with development and security teams to enable seamless delivery of applications and implementing best practices in automation and change management.

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What qualifications do I need to apply for the IT Engineer - DevSecOps position at NBS?

To be considered for the IT Engineer - DevSecOps role at Nelnet Business Services, candidates should possess at least three years of relevant experience in AWS DevOps, cloud architecture, and deployment processes. Additionally, industry certifications in Azure, AWS, or Kubernetes are highly desirable, along with strong programming skills and a solid understanding of software development life cycle.

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What technologies will I be working with as a DevSecOps Engineer at NBS?

As a DevSecOps Engineer at Nelnet Business Services, you'll be working extensively with Microsoft cloud services such as Azure DevOps, GitHub, and tools for monitoring and managing Kubernetes. You'll be involved in utilizing infrastructure as code, automating deployment pipelines, and implementing security controls within a cloud-first strategy.

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Is remote work an option for the IT Engineer - DevSecOps position at Nelnet?

Yes! The IT Engineer - DevSecOps position at Nelnet Business Services supports a hybrid work model. Associates living within 30 miles of an office location can work remotely for part of the week, while also collaborating and connecting with teams in-office three days a week.

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How does Nelnet Business Services support employee growth for the IT Engineer - DevSecOps role?

Nelnet Business Services promotes a culture of continuous improvement and innovation. In the IT Engineer - DevSecOps role, you’ll have the opportunity to educate teams on DevSecOps practices, share your expertise, and work with cross-functional teams, all while benefitting from a community that values personal and professional development.

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Common Interview Questions for IT Engineer - DevSecOps -NBS
Can you explain your experience with CI/CD pipelines?

When answering this question, detail the tools you've used, such as Jenkins, GitHub Actions, or Azure DevOps. Discuss a specific project where you designed or improved a CI/CD pipeline, touching on the automation processes you implemented and how it improved deployment times or application reliability.

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How do you ensure the security of applications in a DevSecOps environment?

Emphasize the importance of incorporating security practices throughout the development lifecycle. Discuss methods such as automated security checks in CI/CD pipelines, vulnerability assessments, and how you educate team members on security best practices.

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What is your approach to managing containerized applications in Kubernetes?

Share your understanding of Kubernetes concepts such as deployments, services, and scaling. Give examples of how you’ve managed workloads, used Helm for package management, and troubleshot deployment issues to ensure high availability.

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Describe a complex technical problem you’ve solved.

Provide a specific example of a technical challenge you faced, detailing your troubleshooting process, the skills you utilized, and the ultimate solution you implemented. Highlight how your actions benefited the team or project.

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How do you stay updated with the latest DevOps tools and practices?

Talk about your commitment to continuous learning through online courses, attending conferences, and participating in community forums. Mention any specific resources or organizations that keep you informed about industry trends and best practices.

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Can you explain the difference between infrastructure as code and configuration management?

Clearly differentiate the two concepts by explaining that infrastructure as code focuses on automating infrastructure provisioning, using tools like Terraform, while configuration management ensures that the systems are configured according to specific requirements, often using tools like Chef or Ansible.

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How do you handle failure in a CI/CD process?

Discuss your approach to failure and incident management. Explain how you analyze the logs, identify root causes, and implement changes to prevent future occurrences. Highlight your ability to communicate effectively with team members during failures.

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What scripting languages are you proficient in, and how have you used them?

Mention the scripting languages you are familiar with, such as Python, Bash, or PowerShell. Provide specific examples of scripts you wrote to automate tasks or manage cloud resources, showcasing your problem-solving skills and efficiency.

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How do you measure the performance of a cloud-based application?

Explain the use of monitoring tools like Datadog and Azure Application Insights to track application performance metrics, identify bottlenecks, and respond to alerts. Discuss your experience in setting up these monitoring solutions.

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What strategies do you employ to foster collaboration between development and operations teams?

Talk about the importance of building strong communication channels and creating a shared understanding of goals between teams. Mention specific initiatives you’ve taken, such as joint workshops or regular sync-ups to ensure alignment.

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Full-time, remote
DATE POSTED
April 18, 2025

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