QA Tester (EU/UK-based, globally operating)

As a QA Tester at NEOWIZ, you will focus on executing functional, compliance, and localization QA tests across various platforms. Your primary responsibilities include identifying, documenting, and tracking bugs, supporting build testing, and collaborating with development teams to ensure timely fixes. You'll also maintain documentation of test cases and results while helping with compliance testing for platforms such as PlayStation and Xbox.

To succeed as a QA Tester at NEOWIZ, you should have familiarity with bug tracking tools like JIRA and TestRail, along with strong analytical skills. A passion for video games and game development is imperative, as well as the ability to work effectively in a remote team environment across multiple time zones. Good communication in English, both spoken and written, is essential.

While prior game testing experience, especially with PC and console games, is preferred for NEOWIZ's QA Tester position, it is not strictly required. What is more important is your commitment to quality assurance, along with an eagerness to learn and adapt within a collaborative environment.

NEOWIZ puts a strong emphasis on career development for its QA Testers. You will have access to industry-leading tools and ongoing training opportunities aimed at honing your skills and growing within the company. With a diverse portfolio of innovative games, you'll have ample chances to expand your knowledge in game testing and development.

As a QA Tester at NEOWIZ, you will enjoy the freedom of a fully remote work structure. This flexibility allows you to collaborate with a diverse team around the globe while managing your work hours to ensure effective communication and collaboration across different time zones.

When approaching game testing as a QA Tester, it's important to create a structured plan that involves understanding the game's mechanics and objectives. Begin by outlining test cases based on specifications, then execute various tests focusing on functionality, compliance, and localization. Make sure to document all findings meticulously, and prioritize bugs based on severity.

One effective way to answer this question is to detail a specific bug you've encountered, outlining your testing approach, the bug's impact, and how you communicated this to the development team. Highlight the importance of your role in enhancing the game's quality through your detections.

Be prepared to discuss any relevant tools you have worked with, particularly JIRA or TestRail. Explain how you have utilized these tools for documenting bugs, tracking their status, and reporting on overall test results. If you have experience with automation tools, mention those as well.

When prioritizing bugs, categorize them based on severity, frequency, and the impact on the player's experience. Discuss how you communicate your findings with the team to ensure that critical bugs are addressed swiftly while still maintaining a focus on overall game quality.

Discuss the aspects of game testing you find most challenging, such as balancing thoroughness with time constraints, or adapting to rapidly evolving development environments. Emphasize how overcoming these challenges has improved your skills and made you a better QA Tester.

Effective documentation is crucial in QA. To ensure clarity, I focus on being concise yet descriptive, maintain consistent formatting, and include all pertinent information such as steps to reproduce the bug, screenshots, and the context of the issue. This makes it easier for developers to understand and resolve the reported issues.

In a remote team setting, I prioritize clear communication using tools like Slack or Zoom, and I make it a point to be proactive in sharing updates and feedback. Regular check-ins with the team help foster collaboration, and using project management tools assists in staying organized and aligned with project goals.

Discuss your experience with various gaming platforms, emphasizing any specific ones like PC, PlayStation, or Xbox that are most relevant to NEOWIZ. Mention any particular challenges or nuances for each platform that you’ve navigated during your testing processes.

To stay informed on the latest testing methodologies, I regularly engage in professional development by attending workshops, following QA forums, and participating in webinars. Connecting with industry peers also provides valuable insights into innovative practices and trends in QA testing.

Express your enthusiasm for NEOWIZ as a company that is committed to creating innovative games. Highlight your passion for gaming and how the company's focus on quality resonates with your own standards. Mention specific projects or values of NEOWIZ that align with your professional goals.