Technical Writer

Why Ness

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.

You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.

Our client, NICE Actimize, is seeking a Technical Writer to join our team.

We are creating products that allow the world's largest financial institutions to fight, prevent, and manage financial crime.

 

Requirements and responsibilities

What you’ll do

• Own and maintain a suite of guides.
• Work with multiple scrum teams in an Agile environment and adhere to sprint milestones.
• Collaborate with subject matter experts, engineers, product managers, and other team members.
• Produce clear, concise, and user-friendly technical documentation using topic-based writing principles.
• Provide technical editorial support to the technical writing and content-contributing teams.
• Work on several projects simultaneously and manage time accordingly.

What you’ll bring

• Native/Fluent English speaker.
• Bachelor's degree or equivalent experience.
• 4+ years of experience as a technical writer in an enterprise software development environment.
• Experience working in an Agile environment.
• Experience preparing topic-based documentation.
• Ability to learn complex technology and tools.
• Experience creating clear and structured guides for different audiences, including developers.
• Experience with Madcap Flare, and Git is an advantage.
• Experience with Atlassian tools (JIRA and Confluence) is an advantage.
• Knowledge of Information Architecture and content strategies is an advantage.

Key Soft-Skills: 

• Passionate about quality.
• Great communication skills and excellent teamwork capabilities.
• Excellent problem-solving and decision-making skills.

 

Not checking every single requirement?

If this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.

 

Let’s meet and you may just be the right candidate for one of our roles.

At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.