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Account Executive

Account Executive

NetBox Labs is seeking an Account Executive (AE) to play a pivotal role in the growth and expansion of our business. Reporting to our CRO, you will be tasked with proactive outbound prospecting and managing inbound leads. Given the technical nature of our product, a high technical aptitude is crucial to understand and articulate the value proposition effectively to potential clients. You will be responsible for the entire sales cycle, including the initial prospecting, qualification, technical discussions, pricing and contract negotiation, deal closure, expansion, and renewal. This role demands a combination of technical understanding, sales acumen, and relationship-building skills to drive significant impact and contribute to the company's success.

In this role, you will:

  • Proactively build, qualify, and close a new logo sales pipeline, ensuring you meet or exceed quota and drive steady bookings growth.

  • Be responsible for outbound motions to create 30% of your pipeline

  • Strategically prospect into Network Engineering management & technical end users, understanding their unique challenges and requirements.

  • Build strong and effective relationships with prospects using a consultative sales approach, leading to increased trust and deal velocity.

  • Work on both the acquisition of net new customers and the revenue expansion of existing customer accounts.

  • Build and manage accurate forecast and opportunity progress reporting.

  • Partner with our Solutions Engineers to ensure technical alignment and convey NetBox Labs’ value proposition and key differentiators.

  • Continually seek to improve your selling skills and iterate/improve on the sales process.

  • Develop an understanding of the partner ecosystem and competitive solutions.

You will work closely with:

  • Sales Engineering to ensure that a cohesive technical and business strategy is applied to each prospect, resulting in efficient and effective sales cycles, and repeatable wins.

  • SDR and Marketing Teams to collaborate on targeting, segmentation, and outreach strategies and messaging to drive effective prospecting campaigns

  • Sales and Executive Leadership to analyze, iterate upon, optimize ourselling motions, and to create accurate forecast visibility.

  • Product Team to provide detailed customer insights into features, roadmaps, and requirements that would meet customer demand and accelerate the sales process.

It would be fantastic if you had the following background:

  • 3+ years of Enterprise SaaS or Software field experience with quota-carrying roles in fast-paced markets, focused on closing net new logos and demonstrating the ability to run complex sales processes. Experience working with open source technology is a plus.

  • 1+ years of experience working in a collaborative startup environment.  

  • An entrepreneurial and self-starter mentality with the ability to roll up your sleeves and get involved with many aspects of selling to “get it done”

  • A history of overachievement and consistently hitting or exceeding sales targets.

  • Proficiency in managing both inbound leads and outbound prospecting to build a robust pipeline.

  • Drive and competitiveness, underlined by a strong desire to win.

  • Technical aptitude and exceptional ability to articulate the business value of complex, technical enterprise products built on open source technology. Previous experience as a sales engineer or network engineer is a plus.

  • Specialized knowledge in Networking, Network Engineering, Network Automation would be a significant advantage.

Comp and benefits:

  • Competitive compensation package

  • Meaningful, early employee Series A equity

  • Above market pension contribution in excess of statutory minimum

  • Flexible, unlimited PTO

  • Generous parental leave 

  • Choice of tech – choose your laptop when you join

  • Global team offsites

Our culture and values: 

  • We own and solve problems with an innovative mindset and high attention to detail. We are always striving for improvements in our platform and methodologies. 

  • We put our community first and support our colleagues by sharing our knowledge and providing constructive feedback.

  • We value simplicity and focus and think twice before adding complexity. 

  • Given we are a remote-first team located all over the world, we value strong communication skills and an open, transparent culture. We use Google Apps, Slack, Zoom and Notion to collaborate in real time and work asynchronously. We also get together during the year at company events, plus at industry conferences, and meetups.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Account Executive, NetBox Labs

As an Account Executive at NetBox Labs, you will become an essential player in our ambitious growth story. Located in the heart of London, you’ll take on the exciting challenge of proactive outbound prospecting while expertly managing incoming leads. Your ability to quickly grasp and relay the technical nuances of our enterprise software is key, as you will be connecting with potential clients to demonstrate how our solutions can elevate their network management practices. You will lead the sales cycle from prospecting and qualification to technical discussions and deal closures, showcasing not just your sales skills but your knack for building meaningful relationships. At NetBox Labs, we pride ourselves on our innovative approach, and as an AE, you’ll work side by side with our Solutions Engineers to ensure that our clients get the tailored support they need. If you’re someone who thrives in a fast-paced environment and has a solid background in SaaS sales — especially within networking or engineering — check out this opportunity to make a significant impact on our team's success. The role allows for flexibility, as you navigate your way through both new customer acquisition and the growth of existing accounts. Plus, working at a remote-first company means you’ll collaborate with global teammates bringing diverse insights to the work we do. If you have that entrepreneurial spirit and a desire to truly connect with customers while achieving excellence in sales, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Executive Role at NetBox Labs
What does an Account Executive at NetBox Labs do?

An Account Executive at NetBox Labs is responsible for driving revenue growth by proactively prospecting new clients, managing inbound leads, and navigating the entire sales cycle. This includes qualification, technical discussions, pricing, negotiations, and closing deals.

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What qualifications are required for an Account Executive position at NetBox Labs?

Ideal candidates for the Account Executive position at NetBox Labs should have over 3 years of Enterprise SaaS experience, a proven track record in sales, and the ability to articulate complex technical concepts effectively.

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What kind of company culture does NetBox Labs offer for Account Executives?

NetBox Labs fosters a transparent, problem-solving culture where innovation, detail-oriented work, and community support are highly valued. As a remote-first team, we emphasize strong communication and collaboration among team members worldwide.

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What are the primary responsibilities of an Account Executive at NetBox Labs?

An Account Executive at NetBox Labs is responsible for building a robust sales pipeline through both outbound prospecting and handling inbound inquiries, conducting technical discussions, and partnering with solutions engineers to align client needs with our offerings.

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How does NetBox Labs support its Account Executives in their roles?

NetBox Labs provides Account Executives with competitive compensation, equity options, above-market benefits like unlimited PTO, and opportunities for professional development through collaboration with sales and executive leadership.

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What makes the Account Executive role at NetBox Labs unique?

The Account Executive role at NetBox Labs stands out because it merges technical understanding with consultative sales, allowing for in-depth relationship-building while contributing to significant revenue growth in a collaborative startup environment.

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How does an Account Executive at NetBox Labs interact with other teams?

As an Account Executive at NetBox Labs, you will work closely with Sales Engineering, Marketing, and the Product Team to align strategies, share customer insights, and create more effective selling motions that lead to successful transactions.

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Common Interview Questions for Account Executive
Can you describe your previous experience related to the Account Executive role?

When answering this question, focus on your relevant sales experiences, any specific achievements or quotas met, and how your technical understanding has helped you in closing deals. Be specific about the industries or products you've worked with.

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How do you approach prospecting in technical sales?

Talk about your methods for researching potential clients, understanding their unique challenges, and tailoring your outreach strategies. Highlight successful examples where your approach led to positive results.

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What strategies do you use to build relationships with prospects?

Discuss the importance of a consultative approach, active listening, and how you adapt your communication style to build trust and rapport. Provide examples of how you've successfully nurtured leads into clients.

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How do you handle objections during the sales process?

Explain your method for addressing objections, emphasizing the importance of listening to the client’s concerns and providing data-driven insights or case studies that validate your solutions and assuage their hesitations.

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What metrics do you track to measure your success as an Account Executive?

Highlight specific KPIs like quotas, the number of meetings set, deals closed, or expansion activities. Emphasize how you use this data to inform your strategies and continuously improve your sales performance.

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Can you provide an example of successfully closing a challenging deal?

Share a detailed story of a challenging sales process, outlining the obstacles faced, how you devised a strategy to overcome them, and the successful outcome. This will demonstrate your problem-solving abilities and sales acumen.

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How do you align with technical teams like Solutions Engineering in your role?

Discuss the collaborative nature of your role and how you ensure seamless communication with technical teams, sharing insights about client needs and product capabilities to create effective solutions.

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What do you know about NetBox Labs and its products?

Prepare a thoughtful overview of NetBox Labs, its market position, and product offerings. Highlight your understanding of how NetBox helps organizations manage complex networks and the value it brings to clients.

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What tactics do you use for managing your sales pipeline effectively?

Talk about utilizing CRM systems to track opportunities, setting reminders to follow up, and prioritizing leads based on their likelihood to close. Emphasize the importance of maintaining accuracy in forecasting.

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Why do you want to work as an Account Executive at NetBox Labs?

This is an opportunity to express your passion for technology and sales. Discuss what you admire about NetBox Labs, its culture, and how your values align with its mission to innovate in network management.

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NetBox Labs makes management of complex networks easier for operators.

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Full-time, remote
DATE POSTED
November 23, 2024

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