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Software Documentation Architect

Company Description

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with a strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.

Job Description

Are you ready to join the forefront of technology as a Software Documentation Architect in Netcompany-Intrasoft? 

We are looking for a Software Documentation Architect to join our Product Documentation team. In this role, you will collaborate with software architects, engineers, and technical writers to create clear, concise, and accurate technical documentation, including configuration and integration guides. This position is ideal for a professional with a strong background in software architecture, system design, and technical writing who can translate complex technical concepts into easy-to-understand documentation for developers, system administrators, and enterprise users.

As a Software Documentation Architect you will:

  • Develop and maintain configuration guides, integration guides, API documentation, and system architecture overviews.
  • Collaborate with software architects, engineers, and product managers to gather and validate technical information.
  • Analyze complex software systems and explain them clearly through diagrams, flowcharts, and structured documentation.
  • Improve and standardize documentation processes to enhance usability and accessibility.
  • Review and edit existing technical content to ensure clarity, accuracy, and consistency.
  • Work with the documentation team to create templates and guidelines for best practices in technical writing.
  • Stay up to date with industry trends, best practices, and emerging technologies in software architecture and documentation.
  • Work in Agile/Scrum environments, iterating on documentation based on feedback and product updates.

Qualifications

What would make you a fit for the role:

  • Minimum 5+ years of relevant sector experience required.
  • Background in software architecture, system design, or development (experience as a software architect, system engineer, or developer is a plus).
  • Proven experience as a Technical Writer in the software industry, with a focus on architecture, system configuration, and integration documentation.
  • Strong understanding of software development processes, APIs, cloud platforms, microservices, and enterprise integration patterns.
  • Knowledge of programming languages (Python, Java, JavaScript) for better technical understanding.
  • Experience with documentation tools such as AsciiDoc, Confluence, Visual Studio Code, or other structured authoring tools.
  • Fluency in both Greek and English(C1+).

It would also be a plus if you match some of the following:

  • Experience working in Agile development teams, collaborating with engineers and product managers. 
  • Excellent technical writing, editing, and content structuring skills.

Additional Information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with: 

  • The opportunity to work in a modern environment & in a hybrid working model
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany-Intrasoft Athens, you will be part of a vivid team of 2000+ tech enthusiasts. When at the office you will have the chance to work at our brand-new, state-of-the-art, sustainable offices, located in 3 different spots in Athens!

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Valueshttps://netcompany.com/careers/greece/our-values/

 #BePartOfSomethingGreat!

Please submit your CV in English. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Software Documentation Architect, Netcompany

Join Netcompany-Intrasoft in Athens as a Software Documentation Architect and take your career to new heights! At Netcompany-Intrasoft, we pride ourselves on our strong international footprint and our commitment to innovative IT solutions. In this role, you’ll be at the forefront of technology, working closely with software architects, engineers, and technical writers to produce clear and concise technical documentation that is crucial for our products. Your primary responsibilities will include creating configuration guides, integration guides, and API documentation, ensuring that complex software concepts are translated into user-friendly formats for developers and system administrators. With a sharp eye for detail and a knack for technical writing, you will also enhance our documentation processes and collaborate in an Agile environment to iterate on documents based on real-time feedback. To thrive in this position, you should boast at least 5 years of relevant experience in software architecture or technical writing, along with a solid grasp of software development processes and API knowledge. With the backing of a dedicated team and access to continuous learning opportunities, this role empowers you to improve and standardize documentation while growing in your career with us. If you are ready to work on impactful projects that touch millions of lives, apply today and be a part of our vibrant team of tech enthusiasts at Netcompany-Intrasoft!

Frequently Asked Questions (FAQs) for Software Documentation Architect Role at Netcompany
What are the main responsibilities of the Software Documentation Architect at Netcompany-Intrasoft?

As a Software Documentation Architect at Netcompany-Intrasoft, your key responsibilities will revolve around developing clear configuration and integration guides, crafting comprehensive API documentation, and creating system architecture overviews. Collaborating closely with software architects, engineers, and product managers, you will gather and validate technical information to ensure accurate and accessible documentation for users in the software industry.

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What qualifications are required for the Software Documentation Architect position at Netcompany-Intrasoft?

To qualify for the Software Documentation Architect role at Netcompany-Intrasoft, you should possess a minimum of 5 years of relevant experience in the software industry. A strong background in software architecture, system design, or technical writing is essential. Additionally, familiarity with programming languages like Python, Java, or JavaScript will enhance your ability to understand complex software systems and contribute to our documentation processes.

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How does the documentation process work at Netcompany-Intrasoft for a Software Documentation Architect?

At Netcompany-Intrasoft, the documentation process for a Software Documentation Architect begins with analyzing complex software systems and gathering technical insights from collaborative meetings with software engineers and product managers. You will then develop structured documentation, utilize diagrams, and iterate on content based on user feedback in Agile teams, ensuring clarity and usability throughout the documentation lifecycle.

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What tools does a Software Documentation Architect use at Netcompany-Intrasoft?

A Software Documentation Architect at Netcompany-Intrasoft will use various tools for documentation purposes, including AsciiDoc, Confluence, and Visual Studio Code. Familiarity with these structured authoring tools will aid in creating standardized documentation that meets industry best practices while supporting collaboration and content management within the team.

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What benefits does Netcompany-Intrasoft offer to Software Documentation Architects?

Working as a Software Documentation Architect at Netcompany-Intrasoft comes with a competitive compensation package, health and life insurance, meal and commuting allowances, and a hybrid working model. You will also gain access to continuous learning opportunities, a personalized development plan, and participate in well-being activities, making it a nurturing environment for your career growth.

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Common Interview Questions for Software Documentation Architect
Can you explain your experience with technical documentation tools relevant to this role?

When answering this question, emphasize your familiarity with tools like AsciiDoc, Confluence, or Visual Studio Code. Discuss specific projects where you utilized these tools, highlighting how they contributed to the clarity and organization of the documentation you produced.

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How do you ensure clarity and consistency in your technical documentation?

To ensure clarity and consistency, I employ a structured approach to documentation that includes creating templates for various types of content. I also conduct regular reviews and seek feedback from colleagues to ensure the documentation remains accurate and user-friendly.

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Describe a challenging documentation project you’ve worked on.

Use this opportunity to highlight a specific project where you faced obstacles, such as complex subject matter or tight deadlines. Discuss your approach to overcoming those challenges and the successful outcomes that resulted from your efforts.

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How do you gather technical information for your documentation?

I gather technical information by collaborating directly with software architects, engineers, and product managers through meetings and interviews. I also review existing documentation and explore the software systems to ensure a comprehensive understanding of the product.

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What is your process for updating existing documentation?

My process for updating existing documentation involves regularly reviewing content for accuracy and relevance, gathering feedback from users, and collaborating with team members to incorporate changes based on product updates and new features.

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What do you consider when writing for different audiences, such as developers versus end-users?

When writing for different audiences, I consider their specific needs and technical backgrounds. For developers, I provide detailed API documentation with code examples, while for end-users, I focus on clear, actionable steps that make it easy to navigate the software.

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Can you discuss a time when you improved a documentation process?

In a previous role, I identified that our documentation review process was inefficient. I proposed a new templating system and set up regular team check-ins that allowed for collaborative writing and faster turnaround on updates, significantly improving our workflow.

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How do you stay current with the latest trends in technical writing and software architecture?

To stay current, I regularly follow industry blogs, attend webinars, and participate in technical writing communities. I also engage in continuous learning through online courses related to technical writing and software architecture.

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What strategies do you use to handle feedback on your documentation?

I approach feedback constructively by reviewing comments carefully and engaging in discussions with users or team members to clarify points. I treat feedback as an opportunity for improvement and actively incorporate valid suggestions to enhance the documentation.

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How would you describe the role of a Software Documentation Architect within an Agile team?

In an Agile team, a Software Documentation Architect plays a crucial role in ensuring that documentation evolves alongside the product. This involves working in sprints to produce timely, relevant content while being responsive to team feedback and updates, ultimately improving the overall user experience.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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