Cala Health Inc., an award-winning bioelectronic medicine company headquartered in the San Francisco Bay area, is transforming the standard of care for chronic disease. The company's wearable neuromodulation therapies utilize electricity as medicine, merging innovations in neuroscience and technology to deliver individualized peripheral nerve stimulation, while its vertically integrated commercial model is transforming the delivery of prescription therapies. Cala Health's lead product, Cala Trio™, is the only non-invasive, wrist-worn prescription therapy currently available for essential tremor. Cala Health has new therapies under development in neurology, cardiology, and mental health, and is backed by leading investors in both healthcare and technology
About the role:
As our NetSuite Administrator, you'll play a vital role at Cala Health. We are looking for an individual that will be central to continually improving and enhancing the NetSuite platform for our organization. Our NetSuite instance is of great importance to us, therefore you should keep the wider organization's best interests in mind composing and deploying any code. We are looking for someone who can take ownership of all programmatic requests. You will work with Cala business to collaborate on specifications based on stakeholder
requirements, validate the proposals, and deliver the solutions.
Scope of Responsibilities & Position Expectations:
The NetSuite Administrator demonstrates strong influence and communications skills to interact successfully and effectively with all departments and as an advisor to the organization on system efficiency and effectiveness, relying on extensive business applications experience and understanding of business workflows in relation to what NetSuite is capable of in configurations.
- 3-5 years of solid NetSuite Admin experience with advanced understanding of the NetSuite platform (SuiteAnalytics, NetSuite configuration, SuiteFlow, SuiteBuilder).
- Perform day-to-day operation, maintenance, Project, change request and support tasks for all NetSuite application and the ecosystems.
- Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs.
- Support requests for new/update/termination of users/roles, partners and associated accounts/roles, Workflow design, maintenance and troubleshoot.
- Support NetSuite integration project efforts and be the liaison with NetSuite Support.
- Support end user requests for new saved searches, reports, KPI's, and dashboards.
- Monitor end-user usage, daily system scripts and track performance.
- Provide internal, on-going system/technical support to users, including training and maintaining proper system access for all roles.
- Develop, test, and deploy customizations utilizing partners and consultants.
- Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage etc.
- Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
- Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations.
- Participate in on-going system training and lead internal trainings and regular information sharing activities.
- Responsible for the change management and release process of NetSuite.
- Responsible for NetSuite data management which includes governance and control, security and integrity
Qualifications and Background:
- Minimum of 3 years working with NetSuite.
- Minimum of 5 years working in Finance/accounting systems administration
- Bachelor's Degree in Computer Science or comparable experience
- Experience with NetSuite modules including core financials, procurement, and sales order processing, Inventory and Manufacturing
- Experience with the SuiteCloud developer tools, especially SuiteScript and SuiteFlow, and SuiteBundler
- A strong understanding of business processes and requirements
- NetSuite system implementation experience
- Ability to create and complete project deliverables and documentation
- Strong written and verbal communication skills
- Ability to work independently with minimal guidance to meet corporate and team objectives
- Understanding and working knowledge of Salesforce is a plus
- Working knowledge of health, DME industry is a plus
Cala Health believes our success is based on diversity of people, teams and thinking. We offer all employees the tools, training and mentoring they need to succeed. Our selection process is driven by the key requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-jobrelated disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.