Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Network Engineer
We are looking for a Network Engineer to join our Production Network Engineering team within the Cloud Infrastructure Engineering organization. CIE ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.
We are looking for an engineer with the expertise to install, troubleshoot, and monitor our production networks with prior experience working with WAN and Data Center networking technologies. While the primary focus of this role will be network operations, you will be expected to participate, collaborate, and contribute to long term projects alongside day-to-day tasks. And finally, you are expected to possess experience with traditional network infrastructure design paradigms but also are excited to learn about the next generation of network automation and infrastructure as code!
The Team: The Cloud Infrastructure Engineering organization ensures the continuous availability of the technologies and systems that are foundational to athenahealth’s services. We are a close-knit geographically distributed collection of engineers who are pushing the envelope when it comes to deploying next generation network infrastructure. We support systems in both the private and public clouds, are relentless in automating manual repetitive work, and strive to provide our customers (both internal and external) with the most robust network solutions possible.
Job Responsibilities
Install, configure, test, upgrade, and maintain network/security equipment and software in a multi-vendor environment (Cisco, Juniper, Arista, Dell, etc...)
Troubleshooting network systems including local area networks (LAN), wide area networks (WAN), and both cloud/hybrid-cloud environments. Coordinating with vendors when needed.
Deploy and troubleshooting Cisco and Juniper IPSec VPN tunnels
Draft, update, and follow detailed knowledge articles relating to established processes and procedures.
Be proactive in the monitoring of all network devices, services, and servers using a combination of tools to ensure high availability and SLA’s.
Research and recommend innovative (and where possible automated) approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Participate in a rotating 24/7 production on call schedule.
Typical Qualifications
Bachelor's degree or equivalent experience required.
Experience with enterprise data center deployments of Cisco and Juniper platforms
Fundamental understanding of TCP/IP and associated routing and switching protocols (BGP, OSPF, VLANS, EVPN, VXLAN, etc...).
Previous experience in a production environment with exposure to additional environments and their corresponding troubleshooting methodologies. This includes web protocols/systems, and familiarity with the Linux command line and servers
Familiarity and experience with public and private cloud environments.
Proven ability related to multi-tasking, effective time-management, and project management.
Willingness to learn and continuously upskill to adapt and contribute to modernized networking technologies.
Bonus: operating knowledge of Linux, Python, BitBucket, NSX-T, Velocloud, Ansible, Saltstack Enterprise, Prometheus, Grafana, Terraform.
For candidates located in California, Colorado, New York City, and Westchester County (NY), please visit the following link for pay range information:
California:
https://www.athenahealth.com/salary-range/ca-tech-associate
Colorado:
https://www.athenahealth.com/salary-range/co-tech-associate
New York:
https://www.athenahealth.com/salary-range/ny-tech-associate
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at
taoperations@athenahealth.com
for assistance.
https://www.athenahealth.com/careers/equal-opportunity