Senior HR Generalist

Your opportunityNew Relic is looking for an experienced Senior HR Generalist with a bias for action who thrives in a fast paced environment. This is a fantastic role for a Generalist who wants to spend more of their time collaborating with other People Team stakeholders and partnering directly with their client groups.This role will join our HRBP team and act as an advisor to our employees and front line managers on all HR related topics. We are looking for someone who excels at building strong relationships while utilizing excellent communication skills to influence and drive tasks through to completion.This role will support our General & Administrative (G&A) and Marketing orgs within the United States and report to the Director, HRBP- G&A and Marketing to balance business unit goals with our overall HR deliverables.What you'll doYou'll act as the primary HR Support for G&A and Marketing Relics and front line managers in key HR lifecycle processes. This includes areas such as, recruitment, onboarding/offboarding, performance management, employee relations, employee engagement, training & development, policy & process design/implementation, compliance, and other ad hoc HR projects. Note- this role does not own all of these processes, but they are expected to engage and partner with other parts of the People team to deliver. Performance Management• Advises managers and employees on all aspects of the performance management process both informal and formal• Analyzes performance issues and provides guidance to the business on the appropriate solutions while taking into account internal policies as well as local laws and regulations.• Provides feedback and coaching on performance improvement challenges managers face, including support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans• Responsible for tracking and reporting on the status of monthly performance metricsEmployee Relations• Conducts investigations as a lead and/or support• Resolves and addresses employee relations issues, disciplinary actions, and employee grievances• Ensures internal database is kept up to date with all investigations and outcomes logged in a timely mannerPartnership with our People Team functions• Advises on job leveling, role descriptions, offers and can participate in interview panels when required• Helps to address and resolve open inquiries (tickets) initiated by employees and managers that require HRBP team input to close. Topics can be related to compensation, benefits, leaves, HRIS changes, etc• Partners on annual programs owned by other teams, such as annual compensation reviews, policy changes/rollouts, engagement survey, and annual performance review process• Conducts exit interviews and summarizes trends, while ensuring information is logged correctly within the system for reporting purposes• Leads and/ or serves on special HR assigned project teams• Supports compliance of all local laws and regulations, security and integrity of data including personal and confidential information.Business Engagement• Makes it a priority to lean in and understand the goals and strategies of the business so that they factor into our support and outcomes• Collaborates with leadership to align HR strategies with overall business objectives.• Analyzes data and trends to recommend, develop, and deliver on plans to improve employee experiences, including attrition, engagement, DEI, retention and performance• Acts as liaison for change managementThis role requires• 5+ years as an HR generalist or other relevant HR roles• Strong knowledge of HR policies and best practices• Must have prior performance management and ER experience• Experience coaching, influencing, and building rapport with front line managers and employees• Strong written and verbal communication skills• Experience analyzing data, diagnosing issues and making business recommendations.• Excellent problem solving skills, can demonstrate the use of good judgment when making decisions on recommended outcomes• Commitment to time management, with strong organizational skills• Strong attention to detail, able to multitask, prioritize, and execute independently• Flexible and adaptable to change, able to pivot quickly• Operates with a growth mindset• Able to operate successfully with loosely defined processes and frameworkBonus points if you have• Degree in Human Resources, business, or a related area• HR experience within a global SaaS organization• SHRM or HRCI certification• Experience using G-Suite, Workday, Culture Amp, Eqtble a plus• Experience working in fast paced, highly matrixed organization, across multiple time zonesFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.Our hiring processPlease note that visa sponsorship is not available for this position.In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.Estimated Base Pay Range: $ 95,000 - $ 119,000The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.