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Investor Reporting Analyst II (On-Site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Investor Reporting Analyst II is responsible for the daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios, including reporting, remittances, and reconciliation resolution.  This individual will provide guidance and oversight to less senior team members and help create and build process documentation, automation, and analytical insights to ensure that we are consistently providing best in class service to our investors and customers.

Principal Duties

  • Responsible for daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private investor portfolios, including remittances, cutoff reporting, and reconciliations for all remittance types.
  • Prepares and reviews monthly investor reports and remittances along with related cash movements and accounting entries in accordance with agreements.
  • Ensures that remittance wires are completed timely and accurately.
  • Calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
  • Prepare and submit for processing all monthly remittances on assigned portfolios within the applicable required remittance deadlines.
  • Investigate, reconcile, and provide timely resolution to all investor issues and reporting exceptions.
  • Research operational, reporting, or data issues and present solutions or process improvements to management.
  • Provide a high level of customer service and ensure overall investor satisfaction as well as manage score card performance where applicable.
  • Facilitates remittance-related GL journal entries as required.
  • Maintains and follows procedures and controls within the monthly process.
  • Assists with internal and external audits.
  • Heavy use of Microsoft Excel for data analysis and reporting.
  • Researches variances and opens items identified through the reconciliation process.
  • Possesses an understanding of pooling and servicing agreements / GSE Servicing Guides.
  • Handle ad-hoc reporting or research as directed by management.
  • Performs related duties as assigned by management.

Education and Experience Requirements  

  • High School Diploma or equivalent required, Bachelor's Degree in Accounting or Finance preferred.
  • 2-4 years of Mortgage Servicing experience required; prior Investor Reporting experience preferred.

Knowledge, Skill, and Ability Requirements 

  • Advanced MS Excel experience required.
  • Strong math skills.
  • SQL or other database reporting experience preferred.
  • Servicing Director knowledge a plus.
  • Knowledge of basic accounting principles and practices.        
  • Solid analytical skills, particularly regarding assessing the probability and impact of an internal control weakness.
  • Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
  • Strong communication skills to interact with Senior Management and other business units.
  • Working understanding of operational risks and related controls.
  • Strong organizational and time management skills necessary.
  • Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail.
  • Self-motivated with strong attention to detail and excellent organization skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.


Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave

  • Pet insurance

  • Adoption Assistance

  • Tuition reimbursement

  • Employee Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions


Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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What You Should Know About Investor Reporting Analyst II (On-Site), Newrez

Join Newrez as an Investor Reporting Analyst II in our Coppell, TX office and play a vital role in enhancing the experience of our residential mortgage borrowers and business partners. At Newrez, we make it our mission to exceed expectations through exceptional service and effective communication. As an Analyst, you will manage daily and monthly activities for Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios, taking charge of crucial tasks such as reporting, remittances, and reconciliation. You’ll not only contribute to team success by providing guidance to junior members but also help shape innovative processes and documentation that ensure top-notch service delivery. Your analytical expertise will be instrumental in preparing monthly investor reports and cash movements while ensuring precision in remittance wires. And if challenges arise, your problem-solving abilities will shine as you investigate and resolve any reporting discrepancies in a timely manner. With a strong focus on customer satisfaction and operations, you'll continually aim for excellence in every aspect of your role. We’re looking for someone with a solid foundation in mortgage servicing, a knack for using Microsoft Excel at an advanced level, and a passion for building strong relationships within our team and across the company. Being part of Newrez means you get to thrive in a supportive environment that values teamwork, innovation, and your professional growth. We offer competitive benefits and a wonderful community to join. Come make a difference with us!

Frequently Asked Questions (FAQs) for Investor Reporting Analyst II (On-Site) Role at Newrez
What are the main responsibilities of an Investor Reporting Analyst II at Newrez?

As an Investor Reporting Analyst II at Newrez, you will oversee daily and monthly activities related to Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios. Key responsibilities include preparing monthly reports, ensuring timely and accurate remittance processing, investigating and resolving discrepancies, and maintaining strong communication with stakeholders to guarantee investor satisfaction.

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What qualifications are required for the Investor Reporting Analyst II position at Newrez?

To qualify for the Investor Reporting Analyst II role at Newrez, candidates should possess at least a high school diploma, though a Bachelor's Degree in Accounting or Finance is preferred. A minimum of 2-4 years of mortgage servicing experience is necessary, and prior experience in investor reporting is advantageous. Proficiency in Microsoft Excel and strong math skills are essential.

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What skills does an Investor Reporting Analyst II need at Newrez?

An effective Investor Reporting Analyst II at Newrez should have advanced skills in Microsoft Excel, a robust understanding of basic accounting principles, strong analytical abilities, and excellent communication skills. Additionally, familiarity with SQL or database reporting, as well as knowledge of operational risks and controls, can enhance the effectiveness of the role.

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What opportunities for career growth exist for Investor Reporting Analysts at Newrez?

At Newrez, we highly value employee development and growth. As an Investor Reporting Analyst II, you will have the chance to mentor junior colleagues and influence key processes, setting the stage for future leadership opportunities. We encourage continual learning, and our tuition reimbursement program aids in your professional advancement.

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How does Newrez support employee well-being for Investor Reporting Analysts?

Newrez is committed to the well-being of our employees. We offer comprehensive benefits, including medical, dental, and vision insurance, as well as Health Savings Accounts and a robust retirement plan. We also provide support through programs like maternity leave, pet insurance, and a unique Employee Emergency and Disaster Fund, ensuring our team members feel valued and cared for.

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Common Interview Questions for Investor Reporting Analyst II (On-Site)
Can you describe your experience with investor reporting?

In your response, emphasize your past experiences with managing investor portfolios, detailing specific tasks you handled related to reporting, remittances, and reconciliations. Highlight your proficiency in processing reports accurately and your strategies for resolving discrepancies.

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How do you prioritize tasks when faced with tight deadlines?

Discuss your approach to time management and prioritization. You might explain how you assess urgency and importance of tasks and employ organizational tools or techniques, like to-do lists or project management tools, to ensure all deadlines are met efficiently.

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What software tools are you proficient in that would be relevant to the Investor Reporting Analyst II position?

Mention your advanced skills in Microsoft Excel, and if applicable, detail your familiarity with SQL, accounting software, or any reporting tools you have used in the past. Providing specific examples of how you’ve successfully utilized these tools to streamline reporting processes will strengthen your answer.

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How do you ensure accuracy in your reporting?

You can outline methods such as double-checking calculations, using automated verification tools, and employing peer reviews to catch any potential errors. Mention your meticulous attention to detail and commitment to producing top-quality work.

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Describe a challenge you faced in your previous role and how you resolved it.

Be prepared to provide a specific example of a challenge related to investor reporting or finance. Discuss the steps you took to analyze the situation, your problem-solving process, and the ultimate resolution, highlighting the outcome and any lessons learned.

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How do you handle feedback and criticism?

Express your openness to constructive feedback and illustrate how you view it as a growth opportunity. Share specific instances where you successfully incorporated feedback to improve your work performance or processes.

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What is your understanding of pooling and servicing agreements?

Prepare to explain what pooling and servicing agreements are and their importance in the mortgage industry. Discuss your previous experiences working within these agreements and how you ensure compliance in reporting.

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Can you provide an example of a time you improved a process within your team?

Give a concrete example of a process improvement you initiated, describing the existing process, the changes you proposed, and the impact it had on efficiency or team performance. Focus on demonstrating your initiative and ability to drive positive change.

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How do you ensure strong communication with stakeholders?

Share your strategies for maintaining clear communication with various stakeholders, including regular updates, transparency regarding delays or issues, and soliciting their input. Strong interpersonal skills will be crucial here, so illustrate how you foster relationships.

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What interests you most about working for Newrez?

Express genuine enthusiasm for Newrez’s mission and values. Highlight specific aspects of the company culture, its community involvement, or innovative practices that resonate with your personal and professional goals.

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MATCH
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FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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