Senior Manager, Product Management

Note: This job position is hybrid, based in the New York metro area with ability to be in the NY office a few times a month.

Next Street aims to help small businesses facing disproportionate barriers realize their potential. With a track record of nearly 20 years, we design and implement solutions that connect entrepreneurs and small business owners with the right resources at the right time. Next Street accelerates the impact of institutions and advisors on small businesses and provides millions of business owners with the experts, tools, and capital they need to thrive.

We have an extensive network of small business advocates, operators, and investors. We know that when small businesses excel, their neighborhoods, cities, and our economy do, too.

Next Street is a certified B-corporation that is committed to becoming an anti-racist organization to represent the small businesses we strive to serve. Through this commitment, inclusivity is part of our DNA. We are happy to celebrate that we are well on our way, with 80% of our team identifying as women and/or people of color.

Learn more here: https://nextstreet.com/racial-equity/.

Next Street is a special place to work. Our values are instilled in every aspect of our work:

• We work to challenge systems of injustice through our anti-racist ways of working
• We bring our whole selves to work and strive to create authentic joy every day 
• We utilize creativity and curiosity to put bias toward action in our work
• We are interwoven and empower each other through collaboration and established trust
• We encourage entrepreneurship and always put small businesses first, both internally and externally
• We grow sustainably and encourage learning through career and professional development

Join us, and together, we will live into our values, pursue fulfilling careers, and transform our communities.

Why this Role?

Next Street is looking for a passionate and innovative Product Manager to join our Engine  team and help build interactive and digitally enabled products that will transform the small business industry. This is an exciting opportunity to drive end-to-end product lifecycle management, including product strategy, product management, and user research, to build a vibrant, data driven platform to better support small businesses, local providers, and business-to-small business (B2SB) institutions, alleviating systemic challenges they face today.

This role is highly visible, with direct influence on the Product team's priorities and processes, as well as on firm strategy and growth. In this position, you will not only strengthen your functional capabilities and industry knowledge, but also expand your leadership and problem solving capabilities. Join us to solve some of the most complex economic and community development challenges facing the country, while accelerating your career and building with an extraordinary team.

Your work will consist of…

Product Management (80%)

• Lead end-to-end product lifecycle from ideation to launch - including product research, technical documentation, competitive analysis, planning, positioning, roadmap development, product requirements, and product launch.
• Work collaboratively with Product Owner to define product vision, strategy, and roadmap based on market analysis, customer feedback and business objectives.
• Collaborate closely with Engine, Marketing, Sales and Delivery teams to effectively develop, test, and release products and features
• Conduct thorough market and user research and data analysis to inform product decisions and continuously pursue a deeper understanding of user needs
• Work closely with Engineering teams to translate product strategy, define technical requirements, resolve issues, and ensure alignment with product goals
• Track, analyze and share key metrics to evaluate product performance, iterate on features, and drive improvement

Business Development (20%)

• Participate in business development processes; participate in prospect calls, inform proposal development and provide feedback to originators
• Equip originators with product knowledge needed for sales processes, through trainings, collateral, and information sharing
• Collaborate closely with marketing team to inform product marketing efforts; help develop product positioning and messaging that differentiates the products

Why you?

• You have 4 - 6 years of product management experience, driving end-to-end product lifecycles within small to medium sized start-ups
• You have a strong grasp of product management best practices, building effective product processes and roadmaps, interpreting customer needs and market trends
• You are a strong problem solver with a can-do attitude and comfortable working in a scrappy but high performing team
• You are an excellent communicator with experience working with cross-functional stakeholders and able to communicate product value across a wide range of audiences, internally and externally
• You have a strong business and technical mindset, effectively translating and aligning business strategy and technology delivery
• You are a strong project manager with the ability to stay organized while managing multiple on-going priorities
• You are data driven, using KPIs and metrics to drive decisions and product direction
• Plus if you have knowledge of or strong interest in learning more about the small business ecosystem

What we offer:

We want our team members to bring their best selves to work daily. We will offer you:

• Benefits Package – We know you work hard, and we want to reward you for it. We offer competitive salaries and generous benefits packages (including 401k and paid parental leave) for mission-driven work.
• Generous paid time off – We want to ensure you have time to recharge and pursue your many passions. We give our team members 20 days of paid time off annually, including federal holidays, volunteer days, and more!
• Mentorship and Sponsorship – You will have frequent access to our diverse and dynamic senior team. They will be committed to your growth and will invest in mentoring you.
• Career development – We take growth seriously. We give each team member an annual professional development stipend and provide ample coaching.
• Flexibility – It is essential that you work when and where you work best. We offer flexible work arrangements to accommodate individual schedules and work preferences. This includes a low travel mode during non-pandemic times.
• Social events and perks – We admire and value our teammates. We plan events throughout the year and provide office snacks so you can perform your best every day and more!

Next Street believes in an equitable and transparent compensation approach. The salary range for Senior Manager positions across the firm is $138,400 - $146,900 regardless of location and commensurate with experience. This role is based in New York area, though other locations will be considered for qualified candidates. You will be eligible to participate annually in Next Street’s discretionary incentive program. For new hires, Next Street targets the start of the salary band, although considerations could be made based on job knowledge, skills, and experience. As part of our Antiracism commitment, Next Street uses a pay scale approach and transparent methodology to advance staff within a compensation band based on performance.

Next Street is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability status, protected veteran status, or any other protected characteristic.

Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.