Strategic Account Manager

As a Strategic Account Manager at Nexxen, your main responsibilities encompass all aspects of SSP account management. This includes serving as the primary contact for clients, ensuring their needs are met, developing growth plans, managing existing accounts, monitoring account health through data analysis, and overseeing integrations of new partners into our platform.

To qualify for the Strategic Account Manager role at Nexxen, applicants should have at least 3 years of experience in account management, particularly in a client-facing role. A solid understanding of digital advertising formats, strong analytical skills, and excellent communication abilities are essential. Additionally, a Bachelor's degree is required.

The Strategic Account Manager contributes to Nexxen’s success by managing relationships with supply-side clients to maximize opportunities for account growth and profitability. This involves conducting strategic consulting, performing quarterly business reviews, and collaborating closely with internal teams to drive product enhancements that support client needs.

Experience in digital advertising is highly beneficial for a Strategic Account Manager at Nexxen. Familiarity with various ad formats, including display and OTT/CTV video, as well as prior experience in account management and negotiation, will dramatically enhance your ability to excel in this role.

At Nexxen, the team culture emphasizes collaboration, curiosity, and a customer-centric approach. We value diverse perspectives and encourage an environment where employees can thrive, take initiative, and actively contribute to transforming the advertising landscape.

To effectively answer this question, share your relevant work experiences, focusing on specific roles and responsibilities you’ve held in account management. Highlight how you managed client relationships, handled challenges, and contributed to growth targets.

Discuss your approach to data analysis and how you would leverage metrics to make informed decisions for your clients. Provide examples of tools you’ve used and insights you’ve gained that led to positive outcomes.

Provide examples of specific strategies you've successfully implemented. Describe the rationale behind these strategies and the measurable results they produced, showcasing your ability to drive growth.

Share a specific example where you faced a conflict with a client, describing your approach to resolution. Emphasize your communication skills and problem-solving techniques that helped restore the relationship.

Express your enthusiasm for Nexxen's innovative approach to advertising and how the company's values align with your professional principles. Highlight your interest in contributing to a team making a meaningful impact in the advertising space.

Detail your knowledge of different digital advertising formats like display, in-stream, and OTT/CTV video. Explain how you have utilized these formats in past roles and the impact on client campaigns.

Provide a concise story about identifying a pain point in account management and the steps you took to streamline the process. Focus on the outcomes and how you measured success.

Discuss your time management strategies and tools that assist you in prioritization. Provide concrete examples of how you effectively balanced multiple client accounts and projects simultaneously.

Describe your methods for learning about a client's business strategy, such as asking questions, conducting market research, or analyzing their previous campaign data. Emphasize the importance of aligning your services with their goals.

Share your approach for maintaining client satisfaction, which may include regular communication, collecting feedback, conducting reviews, and being proactively engaged in their success. Provide real-life examples of how you’ve managed client relationships.