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Community Program Coordinator, Pokémon GO

Niantic is seeking a Community Program Coordinator for Pokémon GO to manage community programs and enhance player engagement. Applicants should have experience in community management or event planning, particularly in gaming.

Skills

  • Community management
  • Event planning
  • Excellent communication
  • Project management tools
  • Familiarity with Discord
  • Knowledge of gaming trends

Responsibilities

  • Support day-to-day management of the Community Ambassador Program.
  • Coordinate and run online and offline community events.
  • Ensure operations of community programs align with strategic goals.
  • Maintain documentation for community programs.
  • Source user generated content for marketing efforts.
  • Collaborate with cross-functional teams.

Education

  • Bachelor's degree preferred
  • Experience in community management or event planning

Benefits

  • Base salary + bonus + equity
  • Diversity and inclusion initiatives
  • Hybrid work schedule
To read the complete job description, please click on the ‘Apply’ button
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CEO of Niantic
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Average salary estimate

$91200 / YEARLY (est.)
min
max
$86400K
$96000K

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What You Should Know About Community Program Coordinator, Pokémon GO, Niantic

Are you excited about connecting communities and bringing people together? If so, Niantic has the perfect role for you as a Community Program Coordinator for Pokémon GO! Situated in the vibrant Seattle Area, particularly Bellevue, you will help shape community-focused programs that engage and delight millions of Pokémon GO players worldwide. In this role, you will be the heart of our community efforts, ensuring our day-to-day programming runs smoothly while working on broader initiatives that forge unforgettable experiences. You will coordinate online and offline events, manage the Community Ambassador Program, and collaborate with our diverse teams to source user-generated content, keeping our players informed and involved. If you have at least 1-2 years of experience in community management or event planning, particularly within the gaming industry, we want to hear from you! Much of your success in this role hinges on your ability to learn quickly and adapt using various tools like Discord and Google Sheets, while also demonstrating a genuine knowledge of Pokémon and Pokémon GO. You should feel energized by the challenge of juggling multiple projects while maintaining an eye for detail. If you're ready for a dynamic and collaborative environment that thrives on creativity and community spirit, then Niantic invites you to join our team and help shape the future of gaming communities!

Frequently Asked Questions (FAQs) for Community Program Coordinator, Pokémon GO Role at Niantic
What are the responsibilities of a Community Program Coordinator at Niantic?

As a Community Program Coordinator for Pokémon GO at Niantic, you'll be responsible for supporting the daily management of community programming, coordinating events, gathering community feedback, and ensuring everything aligns with strategic goals. You will also maintain documentation related to community programs, collaborate with cross-functional teams, and engage diverse audiences effectively.

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What qualifications do I need to apply for the Community Program Coordinator position at Niantic?

To apply for the Community Program Coordinator position at Niantic, you should have at least 1-2 years of experience in community management or event planning, particularly in the gaming sector. Proficiency with tools like Discord, CRMs, and Google Sheets is preferred, along with strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

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How can I prepare for a Community Program Coordinator interview at Niantic?

Preparing for a Community Program Coordinator interview at Niantic involves familiarizing yourself with Pokémon GO and its community, as well as demonstrating your event planning and community management experience. Be ready to discuss past events you've coordinated and how you've engaged communities. Highlight your ability to work in hybrid environments and handle dynamic situations.

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What kind of projects will I be working on as a Community Program Coordinator at Niantic?

In the Community Program Coordinator role at Niantic, you'll work on projects that include organizing community events, enhancing the Community Ambassador Program, and sourcing user-generated content from diverse communities. Your efforts will directly contribute to enriching the Pokémon GO experience for players around the globe.

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What working hours are expected for a Community Program Coordinator at Niantic?

As a Community Program Coordinator at Niantic, you should expect to work in a hybrid model, with in-office days on Wednesdays and Thursdays. Additionally, flexibility with non-traditional hours may be necessary to support events and community activations throughout the week.

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Common Interview Questions for Community Program Coordinator, Pokémon GO
Can you describe your experience in community management or event planning relevant to the Community Program Coordinator role?

When answering this question, highlight specific experiences that relate to community management or event planning. Discuss your role in coordinating successful events, the challenges you faced, and how you addressed them. Providing metrics or feedback from past events will strengthen your response.

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How do you prioritize tasks when managing multiple community events?

To answer this question effectively, explain your approach to task prioritization—considering deadlines, importance, and resources required. Share examples of when you had to juggle various projects simultaneously, emphasizing your time management skills and ability to adapt to changing circumstances.

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What platforms or tools have you used to engage communities, and how have you leveraged them?

Discuss the tools you have used—such as Discord, CRMs, or Google Sheets—and provide specific examples of how you utilized these tools to foster community engagement. Talk about any innovative methods you applied to enhance communication or organize events successfully.

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Describe a challenging situation in community management and how you resolved it.

When responding to this question, share a specific incident that illustrates your problem-solving skills. Detail the nature of the challenge, the steps you took to address it, and the outcome. Emphasize your ability to remain calm under pressure and your commitment to fostering a positive community atmosphere.

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How do you ensure inclusivity when planning community events?

To address this question, discuss your approach to ensuring inclusivity. Share strategies you've implemented in the past, such as diverse feedback channels, adapting events for various audiences, or actively seeking participation from underrepresented groups. Highlight the importance of creating spaces where everyone feels welcome.

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What strategies do you use to gather and integrate community feedback?

Explain your process for gathering feedback, such as conducting surveys, monitoring social media channels, or engaging in discussions in community forums. Discuss how you integrate that feedback into event planning or community programs to ensure continuous improvement and community satisfaction.

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How do you approach collaborating with cross-functional teams for events and programming?

In your response, emphasize your experience working with different teams, such as marketing, design, or product management. Share a specific example of a collaborative project where you ensured effective communication, clear roles, and shared goals, ultimately leading to successful outcomes.

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What does a successful community program look like to you?

To answer this, outline the key elements you believe make a community program successful—such as engagement, feedback incorporation, diversity of events, and measurable outcomes. Provide examples of community programs that you admire and explain why you think they are effective.

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How do you stay updated on gaming and community trends, especially those related to Pokémon GO?

Share your strategies for keeping informed about gaming trends, such as following industry news, engaging with community leaders, or participating in relevant forums. Discuss how being attuned to trends influences your creative ideas for events and community engagement.

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Why do you want to work as a Community Program Coordinator at Niantic?

When responding, connect your personal interests in gaming and community engagement with Niantic's mission. Share your excitement about contributing to the Pokémon GO community and how your skills and experiences align with Niantic's goals. Convey your passion for creating memorable experiences for players.

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Niantic’s mission is to use emerging AR technology to spark creative and engaging journeys in the real world. We build products that inspire outdoor exploration, exercise, and meaningful social interaction.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$86,400/yr - $96,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 11, 2025

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