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Credit Specialist

Position Overview


Credit Specialists understand and interpret crediting policy and procedures to properly assign listening credit from Audio diaries.


Job Responsibilities
  • Assign listening credit to diary entries not automatically credited by the system
  • Understand and interpret a complex set of business rules and procedures to appropriately assign credit
  • Utilize Radio Station Information (RSI) and/or other data tables to assign entry credit.
  • Review diarykeeper entries and/or diary images to assign appropriate and consistent credit within a sampling unit for a survey and phase.
  • Input information into the Diary Processing & Crediting (DPC) application
  • Manage assigned workload and adapt to reprioritization as necessary
  • Adhere to quality and productivity goals
  • Maintain files and reports
  • Adhere to policy guidelines to determine acceptability of data conditions present in inputs and outputs of production system/process.
  • Understand the crediting process and workflow
  • Assist with special projects as needed to meet critical operations and/or client concerns.


Position Requirements
  • High School degree required.
  • 3 years experience in a production or related environment
  • Proficient in a Windows based environment
  • Proficient in Microsoft Office, the Google Suite of tools, and internet research including use of various search engines
  • Exhibits excellent analytical, research, and decision making skills
  • Ability to track complex processes that are in various stages of production
  • Ability to work in a fast-paced production environment and meet tight delivery deadlines, while maintaining a high quality level
  • Excellent verbal and written communication skills
  • Ability to communicate, interact, and work in a team environment
  • Must have a stable internet connection and ability to work from home in a quiet setting


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Full-time, remote
DATE POSTED
August 22, 2024

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