R24_0010036
**This is a hybrid role; 2-3 days in our office located at: 21 Custom House Street
***US Role; but be in US at time of application to be considered
As a Customer Success Specialist you will serve as the primary point of contact for the end users subscribed to NielsenIQ’s Financial Services Research. The key focus of this role is to provide clients with the proper support and to facilitate the connection between the clients and relevant differentiated research conclusions. This is achieved by building and maintaining relationships with the clients, correctly identifying areas of need, and developing a strong understanding of the NielsenIQ research. This position requires excellent communication skills, a curious mind, and a passion for building strong client relationships.
Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
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