Job details
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Support Specialist - Accounting
Join our Financials Support team at NISC, ranked in ComputerWorld’s Best Places to Work survey for twenty years. We are looking for a qualified individual to provide exceptional customer service and support to NISC Member/Customers in their use of applications.
Skills
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- PC skills
- Ability to organize and prioritize tasks
- Interpersonal skills
Responsibilities
- Provide superior customer support via telephone and e-mail
- Assist in all aspects of application support including problem-solving, training, and ongoing support
- Prepare cases and follow up to resolution
- Convey customer feedback to product development staff
- Assist with software release process
- Provide after-hours support
- Develop and deliver training to coworkers
- Travel to customer sites as required
Education
- Bachelors Degree in a business-related field or equivalent experience
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$45,000/yr - $65,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 7, 2024
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