Product Analyst (Chile y Colombia) P6412

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.

We are currently looking for 2 Product Analyst to join our team at Nisum Latam.

As a Product Analyst you will be in charge of:

1. Market Research and Analysis

- Customer Insights: Conducting user research to understand customer needs, preferences, and behaviors.

- Competitive Analysis: Analyzing competitor products to identify market trends and opportunities.

2. Data Collection and Analysis

- Data Gathering: Collecting data from various sources, including customer feedback, sales data, and market research.

- Data Analysis: Using statistical tools and techniques to analyze data and identify patterns, trends, and insights.

3. Product Performance Monitoring

- Performance Metrics: Defining and tracking key performance indicators (KPIs) to measure product success.

- Reporting: Creating detailed reports and dashboards to communicate findings to stakeholders.

4. Product Development Support

- Feature Evaluation: Assessing the effectiveness of product features and identifying areas for improvement.

- Recommendations: Providing data-driven recommendations to product managers and development teams.

5. Customer Feedback Management

- Feedback Collection: Gathering and analyzing customer feedback through surveys, interviews, and focus groups.

- Usability Testing: Conducting usability tests to identify product issues and improve user experience.

6. Collaboration and Communication

- Cross-Functional Collaboration: Working closely with product managers, designers, engineers, and marketing teams to ensure alignment and support for product initiatives.

- Stakeholder Communication: Presenting findings and insights to stakeholders to inform decision-making.

Additional Responsibilities

- Market Trend Analysis: Keeping up-to-date with industry trends and technological advancements to inform product strategy.

- Risk Assessment: Identifying potential risks and developing mitigation strategies.

To be successful at this role, we expect you to have the following experience and skills:

- You must reside in Chile or Colombia

- Advanced English skills

- At least 3 years of relevant experience

¿What can we offer you?

- Belong to an international and multicultural company that supports diversity.

- Be part of international projects with a presence in North America, Pakistan, India and Latam.

- Work environment with extensive experience in remote and distributed work, using agile methodologies.

- Culture of constant learning and development in current technologies.

- Pleasant and collaborative environment, with a focus on teamwork.

- Access to learning platforms, Google Cloud certifications, Databricks, Tech Talks, etc.

- Being part of various initiatives and continuous participation in internal and external activities of innovation, hackathon, technology, agility, talks, webinars, well-being and culture with the possibility not only to participate but also to be an exhibitor.

- If you reside in Chile or Colombia you will also have access to several benefits related to our centers :)!

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.