Job details

Customer Care Representative

Noah Medical is looking for a Customer Care Representative to provide support and service to customers. The role involves order management, customer communication, and ensuring customer needs are met.

Skills

Excellent verbal and written communication skills
Strong multitasking abilities
Customer service experience in the medical equipment industry
Computer and technology skills with software applications

Responsibilities

Provide positive customer experiences
Receive and process customer orders
Process customer complaints and returns
Escalate communication as needed
Maintain business systems for data accuracy

Education

Associates Degree

Benefits

Competitive Salary
Comprehensive health insurance including Medical, Dental, and Vision
Equity & Bonus Program
Paid Time Off and holidays
Learning & Development Opportunities
Paid parental leave
In-office snacks and beverages
Mental health support
Legal and Pet Insurance

To read the complete job description, please click on the ‘Apply’ button

Noah Medical Glassdoor Company Review

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CEO of Noah Medical

Jian Zhang

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By Noah Medical

Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. Based in Silicon Valley and backed by well-known institutional investors, ...

17 jobs

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FUNDING

Seed

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Health Care Products Manufacturing

TEAM SIZE

51-200