Property Manager

As a Property Manager at Nolan Living, your responsibilities encompass executing resident retention initiatives, ensuring the quality control of make-readies, strategic planning for the community’s growth, and maintaining knowledge of market trends. You'll also manage preventative maintenance schedules, participate in capital project scopes, conduct monthly analyses and reports, and be involved in hiring and performance reviews to develop your team.

To be considered for the Property Manager role at Nolan Living, applicants must have a minimum of 2 years of experience in the multifamily industry. Additional qualifications include proficiency in Yardi, the ability to create and manage property budgets, and a familiarity with social media platforms for marketing purposes. Knowledge of Word, Excel, and Internet Explorer is also essential.

Nolan Living provides a comprehensive benefits package for Property Managers including competitive compensation, quarterly bonus potential, an onsite housing discount that increases with tenure, a generous vacation and PTO policy, up to 15 paid holidays, and a 401K employee match. Additionally, they offer health, dental, and vision insurance, along with company-paid life insurance and health savings account matching.

The Property Manager plays a pivotal role in enhancing resident satisfaction at Waterstone at Cinco Ranch by executing retention initiatives, maintaining high standards for property upkeep, and ensuring timely responses to resident concerns. By fostering a positive community environment and focusing on quality control, the Property Manager helps to decrease turnover and promote a welcoming atmosphere for residents.

At Nolan Living, it is essential for Property Managers to be proficient in property management software such as Yardi for financial reporting and budget management. Familiarity with Microsoft Office applications like Word and Excel is also important for everyday tasks. Additionally, leveraging social media for marketing the community is vital for attracting potential renters.

Highlight specific duties you've performed in similar roles, mentioning types of properties managed, size of the team, and your contributions to resident satisfaction. Use this opportunity to provide quantifiable results achieved during your tenure.

Discuss your approach to conflict resolution, emphasizing your communication and problem-solving skills. Provide an example of a past experience if possible, showing how you successfully addressed the resident’s concerns and ensured their satisfaction.

Share specific initiatives that you have developed or implemented, such as community events, feedback surveys, or personalized communication strategies. Illustrate how these methods positively impacted previous communities you've managed.

Talk about industry publications, professional networks, or online platforms you follow to keep your knowledge current. Mention any training or conferences you've attended that enhance your skills and understanding of the market.

Describe your experience with budgeting, financial reporting, and cost control. Provide examples of how you've successfully managed budgets in previous roles, including any challenges you overcame.

Explain your methods for task prioritization, whether through scheduling, checking off completed work, or digital management tools. Share examples of how these strategies aided you in a fast-paced property management environment.

Discuss the relevancy of technology tools such as property management software, communication platforms, and marketing channels. Highlight experience with specific software like Yardi and how it has improved your efficiency.

Illustrate a marketing plan you executed that led to increased occupancy rates or resident engagement. Include efforts utilizing social media, community events, or advertising campaigns.

Talk about your philosophy on hiring and training staff, emphasizing the importance of finding team members who align with community values. Share methods you've used for training that enhance team performance.

Discuss key performance indicators you would monitor such as resident satisfaction, occupancy rates, and budget adherence. Explain how you would measure success in contributing to overall community goals.