Director, Solutions Architecture

Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.

As a Director, Solutions Architecture at Noodle, you will play a pivotal role in driving university partner engagement and maximizing the value of Noodle’s technology solutions. Working closely with university stakeholders and Noodle’s service teams, you will ensure that the right mix of technologies are integrated with existing campus platforms, configured based on partner goals, and continually supported and updated for best-in-class performance. Your focus will be on demonstrating the value of Noodle’s technology solutions, fostering deeper partnerships, and leading implementation efforts across partner accounts. 

• Partner Engagement: Work closely with partners to understand their technology needs and align Noodle’s solutions with their strategic objective
• Relationship Management: Build strong relationships with key stakeholders to increase partner retention and expand technology contracts
• Technical Leadership: Serve as the primary technical expert and accountable party for Noodle’s technology solutions, partnering with Product and Technology teams to ensure successful project execution
• Technical Implementation: Identify best practices of our university implementations, ensure excellence is consistent and design is replicable
• Project Management: Conduct regular check-ins with partners to review implementation progress, to address any blockers, and to gather feedback on their experience with our products and services
• Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure alignment between strategy, partner requirements, and implementation processes
• Product Showcase: Lead regular showcases to partners, highlighting new Noodle products, feature releases, and service offerings
• Business Development: Work closely with sales to advise on content for sales collateral and internal training material

• 6-8 years of relevant previous experience, plus a bachelor’s degree or equivalent experience
• Proven experience in a technical leadership role and leading software implementations, preferably in the education technology sector
• Strong understanding of software development lifecycle and project management methodologies
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Demonstrated ability to build and maintain strong relationships with external partners and internal teams
• Experience with solution selling and driving revenue growth through technology solutions
• Experience working with cross-functional teams and driving projects to successful completion
• Familiarity with a wide array of technologies including Learning Management Systems, CRM Systems, and Student Information Systems
• Experience integrating systems using LTI and/or API protocols
• Solid organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and prioritize tasks effectively. Prior project management experience is a bonus
• Experience standardizing processes including testing, building, and documenting the necessary steps for deploying technologies, illustrating workflows, resolving escalated issues, and utilizing support tools
• Working knowledge of Google Workspace (Docs, Slides, Sheets)
• Ability to work effectively in dynamic, rapidly changing, team-based environment

• Work from our beautiful NYC office OR the comfort of your home office!
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.

Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.