Noora Health is seeking an experienced nurse with medical knowledge and leadership skills to manage patient inquiries on their Remote Engagement Service platform in Indonesia.
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Skills
Strong clinical knowledge
Leadership qualities
Excellent communication skills in Bahasa and English
Proficiency with MS Office Suite
Detailed-oriented and organized
Responsibilities
Respond to health-related questions via the RES platform
Escalate high-priority questions as per triaging protocols
Audit responses for quality assurance
Assist in developing a knowledge base for the platform
Conduct user calls for feedback
Support the hiring process for additional team members
Education
Bachelors or Master’s degree in Nursing or Medicine
Benefits
Diversity and inclusion
Opportunity to impact healthcare outcomes
To read the complete job description, please click on the ‘Apply’ button