Cloud infrastructure Engineer

About Norm Ai

Norm Ai automates compliance processes to make them more efficient, cost-effective, and accurate while ensuring democratic guardrails for AI in autonomous roles. By converting complex regulations into intelligent AI programs, we enable teams to operate with unprecedented speed and precision.

We also aim to enable the integration of AI agents into daily life, ensuring that AI-driven business processes adhere to legal and societal norms through adoption of our Regulatory AI agents as oversight. At Norm Ai, we're committed to aligning AI with public policy, reflecting our society's collective will, and ushering in a new era of regulatory intelligence and societal-AI alignment.

In the past 12 months, we’ve raised more than $38 million from top VCs and global institutions. 

You can find our Vision here: https://www.norm.ai/post/building-regulatory-ai-agents.

This Role

As a Cloud Infrastructure Engineer at Norm Ai, you will architect and build a reliable, scalable, and performant infrastructure for our rapidly evolving AI-driven compliance platform. You will work closely with our software engineering and product teams to deliver enterprise grade software solutions to the world's largest regulated institutions. You will be a key voice in strategic discussions around our infrastructure, bringing insights and recommendations to drive our technology decisions and product evolution.In this role, you will:

- Design and build enterprise-grade infrastructure from the ground up to meet rapidly increasing demands.

- Implement fault-tolerant and resilient design patterns to minimize service disruptions

- Build and maintain automation tools and CI/CD pipelines to streamline processes and improve reliability

- Create systems to support a growing set of  enterprise requirements on our platform, including robust permissioning, authentication, logging, and auditability.

- Utilize Infrastructure as Code (IaC) principles and tools such as Terraform to automate infrastructure provisioning and configuration management

- Manage and scale our cloud infrastructure across providers like AWS, GCP and Azure

- Implement monitoring systems to proactively identify issues and anomalies in production

- Work closely with product engineering teams to enable rapid adoption of Norm Ai solutions.

Skills & Experience - Core

- 4+ years of experience as a Cloud Infrastructure engineer or similar role (e.g,. Reliability engineer, DevOps engineer, Backend engineer) in a fast-paced, rapidly scaling company

- Strong proficiency in cloud infrastructure (AWS, GCP, Azure) and cloud native technologies

- Experience with Infrastructure as Code (IaC) tools such as Terraform

- Comfort navigating enterprise requirements and API integrations.

- Proficiency in Python, Docker, and data storage technologies such as Postgres and Redis.

- Extensive experience designing and maintaining CI/CD pipelines using tools like Github Actions.

Skills & Experience - Pluses

- Experience in AI/ML infrastructure and tooling

- Background working on complex compliance or regulatory systems

- Familiarity with serverless architectures.

- Familiarity or experience navigating common Enterprise requirements such as SAML, SSO, 17a-4, etc…

What Success Looks Like

30 days

Norm Ai Integration: Rapidly familiarize yourself with Norm Ai's existing AWS infrastructure, architecture, and the unique challenges of our AI-driven compliance solutions.

Best Practices Audit: Conduct a thorough review of our current infrastructure and processes. Identifying, scope, and prioritize areas for improvement and alignment with industry best practices and enterprise requirements

Monitoring & Alerting: Implement essential monitoring and alerting systems to provide visibility into the health and performance of our infrastructure

60 days

Infrastructure as Code: Begin transitioning our infrastructure to an Infrastructure as Code (IaC) model using tools like Terraform, enabling version control, repeatability, and easier scalability.

CI/CD Optimizations: Streamline and optimize our CI/CD pipelines to enable faster, more reliable deployments and better collaboration with the development team.

Scalability Roadmap: Develop a comprehensive roadmap for scaling our infrastructure to support our growing user base and anticipated future needs, including potential transition to a distributed system architecture.

Incident Response Process: Establish a robust incident response process and on-call rotation to ensure prompt resolution of production issues and minimize downtime.

Location:

This role is open to remote candidates but we also welcome those who would like to relocate to the NYC metro area (we will help cover the expense) – our office is in WTC 7 downtown. Remote candidates must be based in the U.S. and can make quarterly week-long visits to our NYC office.

Additional benefits:

- Competitive salary and equity

- 401(k) with the highest match legally allowed

- Top-tier health, dental, hospital, accident and vision insurance

- Relocation reimbursement to move to NYC (optional for remote employees)

- Fast-paced learning environment

How to Apply:

Your CV or LinkedIn and short paragraph on why you would be an excellent addition to our teamIf you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you.