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Senior Relationship Advisor

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

SENIOR RELATIONSHIP (TRUST & FIDUCIARY) ADVISOR

OH: R138458

Major Duties:

Manages assigned account base of sophisticated wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client’s needs and goals. Exhibits thorough knowledge of governing documents and account agreements. Exhibits mastery of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles

2. Primarily responsible for leading client conversations for goals driven wealth management and holistic advice. Provides proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients. Explains complicated concepts to clients in a thoughtful way using non-technical terminology.

3. Maintains extensive knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.

4. Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills.

5. Builds and maintains extensive knowledge of NT fiduciary standards and practices, applying fiduciary knowledge and judgment to complex fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.

6. Cultivates relationships with referral sources and external professional advisors to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership.

7. Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.

8. Teaches and mentors less experienced partners. Advises Relationship Advisors on fiduciary issues and serves as subject matter expert on fiduciary relationships managed by Relationship Advisors. Provides leadership on fiduciary projects and committees.

9. Seeks continued development of fiduciary and advisory skills through training and experience.

10. Uses sophisticated analytical thought to exercise judgement and identify innovative solutions.

11. Eligible to serve as LRM for all relationships.
 

The successful candidate will benefit from having the following competencies:

  • 12-15 years of experience as a relationship manager or attorney in trust administration, estate administration, estate planning, or related fields.
  • Undergraduate, Graduate, JD & CFP or other professional designation is strongly preferred.  
  • Extensive knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts.
  • Specific experience with fiduciary accounts and issues required to service complex relationships.
  • Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients.
  • Extensive knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts.
  • Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship.
  • Leadership and organizational skills are required to determine the Business Unit's goals.
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Salary Range:

$164,600 - 288,000 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

  

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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CEO of Northern Trust
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Average salary estimate

$226300 / YEARLY (est.)
min
max
$164600K
$288000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Relationship Advisor, Northern Trust

At Northern Trust, we are looking for a dynamic Senior Relationship Advisor to join our Chicago team, where you’ll be a key player in managing an elite account base of sophisticated wealth management clients. Your expertise will shine as you engage with clients and their professional advisors, gaining a deep understanding of their needs and financial goals. You’ll lead meaningful discussions surrounding trust and fiduciary duties, staying updated with evolving regulations and financial trends. Your role will involve offering proactive advice and innovative solutions, guiding clients through the world of investments and estate planning with clarity and patience. As a Senior Relationship Advisor, you'll maintain strong client relationships through impeccable service and timely communication, especially given the nature of high-stakes fiduciary responsibilities. We invite you to leverage your extensive knowledge in fiduciary standards and financial products to enhance our relationships and identify new business opportunities. At Northern Trust, we celebrate your professional journey and will support you in continuing your education and growth as a leader in the industry. If you have a passion for building connections and driving results, this might be the perfect role for you!

Frequently Asked Questions (FAQs) for Senior Relationship Advisor Role at Northern Trust
What are the main responsibilities of a Senior Relationship Advisor at Northern Trust?

As a Senior Relationship Advisor at Northern Trust, your primary responsibilities include managing a portfolio of high-net-worth clients by understanding their unique needs and goals. You'll lead client conversations regarding wealth management, providing proactive advice on products and navigating regulatory changes. Your role also involves building and maintaining strong relationships with external advisors and organizations, ensuring compliance with fiduciary standards, and identifying new business opportunities to showcase Northern Trust's expertise.

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What qualifications are needed to be a Senior Relationship Advisor at Northern Trust?

To qualify for the Senior Relationship Advisor position at Northern Trust, candidates typically require 12-15 years of experience in relationship management or related fields such as estate administration and trust law. A strong educational background is crucial, with an undergraduate degree, a graduate or JD, and professional designations like CFP preferred. Additionally, extensive knowledge of fiduciary responsibilities, financial products, and investment strategies is essential to navigate complex client relationships.

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How does Northern Trust support the development of its Senior Relationship Advisors?

Northern Trust is committed to the professional growth of its Senior Relationship Advisors. The company encourages continued education and mentorship opportunities, allowing Advisors to enhance their fiduciary and advisory skills. By participating in training programs and community organizations, you can also expand your network and showcase Northern Trust’s expertise in the financial services industry.

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What is the salary range for a Senior Relationship Advisor at Northern Trust?

The salary range for a Senior Relationship Advisor at Northern Trust is estimated between $164,600 and $288,000 USD. This range reflects the extensive experience and qualifications required for the role. Additionally, Northern Trust offers a comprehensive benefits package that includes retirement benefits, health insurance, and a discretionary bonus program, emphasizing the value placed on its employees.

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What is the work culture like for a Senior Relationship Advisor at Northern Trust?

At Northern Trust, the work culture is collaborative and flexible, fostering an environment where Financial Advisors can thrive. The organization values inclusivity and encourages professional mobility, allowing Senior Relationship Advisors to explore new ideas and take pride in serving the community. Senior leaders are accessible, promoting a supportive atmosphere that embraces innovation and shared success.

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Common Interview Questions for Senior Relationship Advisor
Can you describe your experience with fiduciary duties as a Senior Relationship Advisor?

When answering this question, focus on your specific experiences managing fiduciary relationships, your understanding of fiduciary standards, and examples of how you've ensured compliance and risk management in your past roles. Highlight instances where your judgment was crucial in navigating complex scenarios.

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How do you approach relationship building with high-net-worth clients?

Discuss your strategy for cultivating strong relationships, emphasizing the importance of understanding client needs and consistent communication. Provide examples of how you've established trust and demonstrated attentiveness to clients' evolving goals and preferences.

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Describe a time you provided proactive advice that significantly benefited a client.

Here, share a specific case where your advice led to a positive outcome for a client. Discuss the insights you gathered, the advice you provided, and how it aligned with the client's long-term financial goals. Use this opportunity to highlight your analytical skills and client-centric approach.

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What strategies do you employ for effective time management as a Senior Relationship Advisor?

In your response, outline your method for prioritizing tasks, handling multiple client accounts, and meeting deadlines. Share tools and techniques you use to manage your time effectively, ensuring you remain responsive and attentive to clients’ needs while balancing your workload.

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How do you keep up with changes in regulations and financial products?

Discuss your practices for staying informed, such as attending industry seminars, subscribing to financial publications, and leveraging internal training resources. Explain how this knowledge helps you provide timely and relevant advice to your clients.

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Can you explain a complex financial concept to a client in simple terms?

This is a chance to showcase your ability to communicate clearly. Choose a complex topic, like estate planning or tax implications for trusts, and explain it in a straightforward manner. Highlight your skills in breaking down intricate information while ensuring the client feels empowered to make informed decisions.

Join Rise to see the full answer
Describe how you handle difficult conversations with clients.

In your answer, emphasize your communication skills, empathy, and problem-solving ability. Share a specific example where you managed a challenging conversation, focusing on how you maintained professionalism while addressing the client's concerns and finding a resolution.

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What role do you think leadership plays in the Senior Relationship Advisor position?

Articulate your view on the importance of leadership in this role, including mentoring junior partners and guiding them through complex fiduciary matters. Share your approach to fostering a collaborative team environment and contributing to overall business growth through effective leadership.

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How do you identify new business opportunities within existing client relationships?

Discuss your method for regularly assessing client needs and opportunities for additional services. Highlight the importance of proactive engagement and being attuned to shifts in clients’ goals, ensuring you are positioned to propose relevant, value-driven solutions.

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What motivates you to work as a Senior Relationship Advisor at Northern Trust?

When responding, reflect on your passion for helping clients achieve their financial goals and the unique aspects of Northern Trust that resonate with you. Share how the company's values and dedication to community fit with your professional aspirations.

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Join a Team That’s Made for Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the dri...

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DATE POSTED
April 15, 2025

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